Enhancing Comfort, Health, and Safety in Homes & Businesses Since 1977
See what makes Call Pernell, Inc.  your number one choice for Ductless Mini-Split repair in Selma  NC.
See what makes Call Pernell, Inc.  your number one choice for Ductless Mini-Split repair in Selma  NC.
Want the best AC repair in Smithfield NC? Call Call Pernell, Inc.  today!

Smithfield

Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC (2)

In the Smithfield area, Call Pernell, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC (2). Call us today at (919) 934-0153!

Read Reviews Below

Recent Jobs and Reviews in Smithfield, NC

Rated 5.0 out of 5 stars based on 358 customer reviews

Reviews

Great service
Jessica - Smithfield, NC 27577
AC ... great service
The best! Friendly, thorough, efficient
Anna - Smithfield, NC 27577
Very good service
Very good advice on our problems well informed
Reggie - Smithfield, NC 27577
Excellent service
Chris was awesome!!! Very informative, professional, and he went above and beyond while he was here!
Casey - Smithfield, NC 27577
Good service
Details were given on all he was doing and he explained all he was doing!
Jesse - Smithfield, NC 27577
Excellent service!
Sue Nichols - Smithfield, NC 27577
Excellent Service!
Chris provided great service when he came to perform my biannual service. He was friendly, listened well and informative.
Lee - Smithfield, NC 27577
Problemas con el aire acondiciomado
Muy profesional
Guillermo - Smithfield, NC 27577
Cool Again!
Andy was incredibly helpful and knowledgeable. He explained the science behind how the systems worked so well. Always excellent customer service and this was no different!
Cathy - Smithfield, NC 27577
Excellent service and customer service
Chris was fantastic. Definitely a skilled and educated technician as well as well versed in customer service recovery. He is the reason I’m “back” with Pernell. Wally has usually been to my house and couldn’t have been better as well. I had significant issues with Jonathan which caused me to leave Pernell. Now that I understand he is gone and received top quality service, a genuine apology(wasn’t even Chris’ fault or problem but represented the company so well) that I came back and renewed my service contract. Chris should be a valued employee. He’s welcome here anytime even though I still love Wally! Now I have 2 great Pernell techs.
Glen - Smithfield, NC 27577
Service
As always service and employee great and personable
Barbara - Smithfield, NC 27577
Excellent Service
Very professional and efficient service from the team of William and Zack!!!
Margaret Lee - Smithfield, NC 27577
Customer Service!
William came by to do our annual maintenance and was incredible! He showed me the situation with our air handler and I knew it was going to soon be time for replacement. He sent Robert over to quote replacement. Robert has been outstanding to work with and is very knowledgeable on all things HVAC. They’ve now been out to drop off portable a/c units for three rooms because our unit fully quit. They have incredible customer service. I can’t say enough good things about my experience with Parnell so far. Thank you to the ladies that have called (I’m sorry I can’t remember the names), Robert, William, and Zach.
Cathy - Smithfield, NC 27577
Great response time and professional work
This is the second time Chris has been at my residence for HVAC service and did a fantastic job as always
Patrick - Smithfield, NC 27577
Excellent Service !!
William is always professional and knowledgeable and we are very pleased to have him.
Cindy - Smithfield, NC 27577
William is the man for the job!
William was super friendly, helpful, able to explain the situation, and seemed knowledgeable. I wished I had an embarrassing story to share so that it could be read aloud at work!! William is the man for the job. Very friendly and helpful. Took his time and was an excellent listener. He went above and beyond to really show us the problem and did not leave until he made sure all things were taken care of-even getting the next appointment going! Thank you.
Salvation - Smithfield, NC 27577
Very knowledgeable
William came and did a through inspection and explained what he was doing every step of the way. He answered EVERY question I had in a way I could understand. He was neat, timely, professional, courteous and a good communicator in that he was mindful of my level of understanding of what he was explaining to me. Great overall experience.
Ken - Smithfield, NC 27577
Excellent service
Service Technician William Brock came and diagnosed my AC unit. He found the problem in less than an hour. William was very good at explaining the problem to me. There was trash in the refrigeration system. The weather report called for thunderstorms every day, and we needed a dry day to make the repairs. William loaned us 2 portable air coolers. These units made my house bearable. Again, William explained what he was doing so I could understand the process. The great service William and all the other employees provided was professional and friendly. If I have HVAC problems, I know to Call Pernell first.
Mike - Smithfield, NC 27577
Great service
Chris was beyond friendly and courteous. Explained what he was doing so I could understand. Very thorough.
Jeff - Smithfield, NC 27577
Review Title
Leo - Smithfield, NC 27577
Service with Pride
Very professional company When I called for emergency services on a Saturday and left a message someone returned my call within minutes. That’s what I call excellent service , within a few minutes from the time he arrived both Units were cooling again . Thanks for being there.
Ricky Stanley - Smithfield, NC 27577
Thanks
Erik - Smithfield, NC 27577
Thanks for your fine service
McLendon - Smithfield, NC 27577
Fantastic service!
William went above and beyond servicing our AC!
Rob - Smithfield, NC 27577
Excellent Service
On time. Kept me informed. Was very professional. Hope I get him again.
Dan - Smithfield, NC 27577
Quality Service
The service we received from Call Pernell was outstanding! They scheduled the maintenance in a timely manner and the front office was extremely helpful in setting up the appointment and answering any questions we had. Walle our technician was great! He came out very quickly, greeted us and was very nice and helpful. ~Jamie, Shaina & Abby
Jamie, Shaina & Abby - Smithfield, NC 27577
Great job
Pernell did a great job for us they are on time they explained to me everything they doing and they are very professional people and they clean everything before they leave I appreciate that thank u .. Chris did a great job he came on time to check my AC and do maintenance He explained to me what we need to change thank u Chris ..
Amira - Smithfield, NC 27577
Owner
William B is awesome, great service
Twinkles - Smithfield, NC 27577
Great!
Aristo was friendly and very helpful!
Ashley - Smithfield, NC 27577
Excellent Tech.
William took the time to review his findings and answer any questions I had. I have the highest regard for William and Parnell Heating and Air.
Danny - Smithfield, NC 27577
Great installation!
I had a new package unit installed and duct work replaced. Very pleased with the entire installation process.
Tyler - Smithfield, NC 27577
Great Service
Keila - Smithfield, NC 27577
Excellent service
Chris was informative, efficient and took the time to explain hvac units to us.
Lisa - Smithfield, NC 27577
Chris Kinley
Dan - Smithfield, NC 27577
Excellent Service by William Brock (as usual)
1) William arrived on time. 2) He had an action plan to perform the scheduled preventative maintenance. 3) All of his interactions with me (or the residents) were friendly and professional. 4) William's investment in new diagnostic tools reduced his on-site time. 5) He demonstrated enough foresight to have a critical replacement part in his truck to avoid a return visit. 6) William made sure the inside and outside work areas were clean before departing. 7) He clearly/patiently communicated the results of his work. 8) His paperwork reflected his attention to detail.
E Jones - Smithfield, NC 27577
Reliable Service
S - Smithfield, NC 27577
Great
Andy was terrific! Five stars! ⭐️
Jean - Smithfield, NC 27577
Amazing service
William was very nice and very thorough! He was ready to answer any questions and came out to do our service checkup in the rain! I was very satisfied (as I always am) with Pernell.
Cristina - Smithfield, NC 27577
Good service call
HdN - Smithfield, NC 27577
Great service
Chris was great. He answered my questions & got the a/c unit serviced quickly!
Shari - Smithfield, NC 27577
Prompt, good service
Mike - Smithfield, NC 27577
Great Service!
William showed up prepared and friendly. He explained everything they were looking at and showed pictures of any issues found. He made booking the next visit a no brainer. Don’t hesitate to Call Pernell!
Cathy - Smithfield, NC 27577
Excellent service
I like the way he explained the situation to me where I understood. Showed me pictures of the problems I was having. Highly recommend
Dana - Smithfield, NC 27577
Great Service!
Sherry - Smithfield, NC 27577
Annual service
Very punctual and Knowledgeable.Answer questions professionally.Liked my dog Fred
Mattie - Smithfield, NC 27577

Job Locations

William B.
William B.
Carrier winter tune up
Smithfield, NC 27577
Ariosto W.
Ariosto W.
Maintenance performance at split heat pump system Heil
Smithfield, NC 27577
Smithfield, NC - Maintenance performance at split heat pump system Heil
Andy N.
Andy N.
Maintenance
Smithfield, NC 27577
Ariosto W.
Ariosto W.
Maintenance performance at split heat pump system Heil
Smithfield, NC 27577
Smithfield, NC - Maintenance performance at split heat pump system Heil
Chris  K.
Chris K.
Service repair
Smithfield, NC 27577
Smithfield, NC - Service repair
Chris  K.
Chris K.
Maintnance three systems
Smithfield, NC 27577
Smithfield, NC - Maintnance three systems
Ariosto W.
Ariosto W.
Maintenance performance of season at split heat pump system Amana
Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at split heat pump system Amana
Chris  K.
Chris K.
Low voltage short
Smithfield, NC 27577
William B.
William B.
2 Amana winter tune up
Smithfield, NC 27577
Ariosto W.
Ariosto W.
Not heat at split heat pump system Ruud
Smithfield, NC 27577
Smithfield, NC - Not heat at split heat pump system Ruud
Andy N.
Andy N.
Performed winter maintenance
Smithfield, NC 27577
Chris  K.
Chris K.
American standard heat pump maintenance
Smithfield, NC 27577
Smithfield, NC - American standard heat pump maintenance
Ariosto W.
Ariosto W.
Thermostat issue at gas furnace Amana
Smithfield, NC 27577
Smithfield, NC - Thermostat issue at gas furnace Amana
William B.
William B.
Winter tune up on Heil split system
Smithfield, NC 27577
Andy N.
Andy N.
Installed Amana s series heat pump
Smithfield, NC 27577
Chris  K.
Chris K.
Service on Amana gas package unit
Smithfield, NC 27577
Smithfield, NC - Service on Amana gas package unit
Ariosto W.
Ariosto W.
Start new heat pump package unit Amana
Smithfield, NC 27577
Smithfield, NC - Start  new heat pump package unit Amana
Ariosto W.
Ariosto W.
Not heat at split heat pump system Trane
Smithfield, NC 27577
Smithfield, NC - Not heat at split heat pump system Trane
William B.
William B.
RUUD gas furnace not heating
Smithfield, NC 27577
Ariosto W.
Ariosto W.
Maintenance performance of season at mobile home heat pump system Morten
Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at mobile home heat pump system Morten
Chris  K.
Chris K.
Service on Heil AC and gas furnace
Smithfield, NC 27577
Smithfield, NC - Service on Heil AC and gas furnace
Chris  K.
Chris K.
Repair on tempstar heat pump
Smithfield, NC 27577
Smithfield, NC - Repair on tempstar heat pump
William B.
William B.
Goodman/Bryant split system tune up
Smithfield, NC 27577
William B.
William B.
Goodman split system tune up
Smithfield, NC 27577
Chris  K.
Chris K.
Service on Rheem hp package unit
Smithfield, NC 27577
Smithfield, NC - Service on Rheem hp package unit
Ariosto W.
Ariosto W.
Not heat at gas furnace Rheem
Smithfield, NC 27577
Smithfield, NC - Not heat at gas furnace Rheem
Andy N.
Andy N.
Installed Amana s series heat pump
Smithfield, NC 27577
William B.
William B.
Amana gas pack winter tune up
Smithfield, NC 27577
William B.
William B.
Winter tune up on 2-split systems
Smithfield, NC 27577
Chris  K.
Chris K.
Maintenance on Goodman heat pump split system
Smithfield, NC 27577
William B.
William B.
Winter tune up on Rheem package heat pump
Smithfield, NC 27577
Chris  K.
Chris K.
Maintenance on Goodman heat pump split system
Smithfield, NC 27577
Smithfield, NC - Maintenance on Goodman heat pump split system
Ariosto W.
Ariosto W.
Not heat at dual split heat pump system carrier
Smithfield, NC 27577
Smithfield, NC - Not heat at dual split heat pump system carrier
Andy N.
Andy N.
Installed package gas unit
Smithfield, NC 27577
William B.
William B.
RUUD package unit winter tune up
Smithfield, NC 27577
Ariosto W.
Ariosto W.
Not heat at gas package unit Goodman
Smithfield, NC 27577
Smithfield, NC - Not heat at gas package unit Goodman
William B.
William B.
Goodman split system winter tune up
Smithfield, NC 27577
Andy N.
Andy N.
Boiler repair
Smithfield, NC 27577
William B.
William B.
Rudd gas furnace not working
Smithfield, NC 27577
Chris  K.
Chris K.
Repair trane heat pump
Smithfield, NC 27577
Smithfield, NC - Repair trane heat pump
Ariosto W.
Ariosto W.
Maintenance performance of season at gas furnace Amana
Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at gas furnace Amana
Andy N.
Andy N.
Winter maintenance on infinity dual fuel
Smithfield, NC 27577
William B.
William B.
Winter tune up on RUUD gas furnace
Smithfield, NC 27577
Chris  K.
Chris K.
Fan problem carrier heat pump
Smithfield, NC 27577
Smithfield, NC - Fan problem carrier heat pump
Chris  K.
Chris K.
Maintenance on two systems
Smithfield, NC 27577
Smithfield, NC - Maintenance on two systems
 
Call Pernell, Inc.
Office: 519 S. Brightleaf Blvd.
Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service
 
Call Pernell, Inc.
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service