Your Best Choice for AC, Furnace, and Heat Pump Repair in Clayton, NC

The semi-annual inspections are done on time by knowledgeable technicians.

William was awesome! He explained everything so well and took time and care on the repair! 100% recommend!!! I signed up for annual service and would like to make sure that William is the one to come for service each time.

It is a pleasure to work with Chris. He is professional, yet very friendly. He readily answers questions. Chris even puts up when inside my home with my dog acting crazy and being very noisy. Send Chris back anytime.

William did an awesome job. Came out on a holiday and diagnosed everything quickly. Thank you and we appreciate you!

Great service! Was very happy with the service we received from William with Call Pernell! A+ all around! Thank you so much!

Always great service, very friendly and informative.

Carlos Rivera and Zack Pilkington were very efficient, congenial, helpful, and thorough while conducting routine maintenance on both of our systems. As a bonus, our systems are working perfectly and we have realized a savings on our energy bill. Class acts they are and we are glad we partnered with Pernell.

I will always use Pernell's service over anywhere else.

Great service from William and Call Pernell. Accommodated my time request and was super helpful. William is the man!

Chris did a great job for my 6 month service visit. As always, very professional and respectful. Pouring rain outside but was very careful not to track water inside. Very happy with my service.

Josiah and Zack were on time and very professional and courteous. They did a great job and were very informative.

Always a good service

Chris Kinley and his helper were very polite, professional, and focused. They quietly went about their tasks and gave me a summary when finished. Well done!

Personable and nice. Good service!

Excellent and efficient

Got my AC working super fast, was very honest and transparent and helped me save money where I could !

Best HVAC company out there! Andy is the best service tech we’ve ever had and the reason we use Pernell! He also goes above and beyond with our home and systems! The entire staff are also amazing and do everything they can to accommodate their customers! Nothing but the best from Call Pernell!!

Chris Kinley did an excellent job. Courteous, professional, and efficient. Very impressed and appreciate the hard work in this heat!

William is always knowledgeable, friendly and professional.

William has always given us exceptional customer service. He explained everything about our system. Carlos was with William and he was great as well.

Great job by William and Carlos! Very knowledgeable and friendly.

Pernell was awesome! William and Carlos were informative and explained everything so well. They were super nice and got everything done very so quickly!

William and Carlos excellent customer service

Very happy with the service. I’ve recommended Pernell to some friends at work.

William was great! Just annual maintenance but always done with care and professionalism. Highly recommend.

Prompt and professional

William was a great service tech and I appreciate his knowledge and expertise.

Great experience and wonderful people!

Great job with effiency!

Andy always does a great job and takes pride in getting the job completed to customer satisfaction!

I always get the service that is superior

Chris was very professional. conscientious, and knowledgeable. He was so helpful with getting our thermostat reprogrammed. We are so appreciative that he problem solved until he found a solution to a reoccurring issue.

Thorough investigation of the problem was performed, identified, and then remediated. Professional and knowledgeable. Thank you Chris and Zach!

Andy came but today to do our semi-annual service. Pernell called to schedule a time, notified me the day of the appointment when Andy was on his way and Andy showed up on time. Hardly knew Andy was here while he went about his work. Nicely done, Andy.

Chris was an extremely kind gentleman, courteous, knowledgeable and professional. He took the time to explain every single detail to me and answered probably 100 questions I asked him (Chris answered all my questions and gave me peace of mind) he was so patient! I recommend Chris and the Pernell Company 500% !!

On time. Thorough & honest. These are my go to guys for HVAC.

A frozen heat pump is not the holiday winter wonderland I wanted for Christmas! Thankfully Chris & a team mate came first thing the day after Christmas to sort my unit out. His prompt response and quality service is typical for Pernell, but an extra gift for me! Thanks, folks!