Enhancing Comfort, Health, and Safety in Homes & Businesses Since 1977
See what makes Call Pernell your number one choice for Heat Pump repair in Selma  NC.
See what makes Call Pernell your number one choice for Heat Pump repair in Selma  NC.
Want the best Furnace repair in Smithfield NC? Call Call Pernell today!

Smithfield

Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC

In the Smithfield area, Call Pernell is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC. Call us today at (919) 934-0153!

Local reviews for AC, Furnace, and Heat Pump Repair in Smithfield, NC.

Local Reviews
for Smithfield, NC

Call Pernell Rated 4.9 out of 5 stars based on 137 customer reviews

Map of Smithfield, NC

General Service Call due to outage




Review of Call Pernell

Called Pernell due to one of my two heat pumps not functioning properly. Andy arrived as scheduled, quickly diagnosed the problem. Resolved the issue and stayed until he had seen the system cycle through process. He fully explained the issue and corrective measures taken.


Map of Smithfield, NC

Great service!




Review of Call Pernell

I recently had a new HVAC system installed by Call Pernell. I could not have asked for a better experience. Everyone involved in this project from identification of the problem with my former system to the installation of the new system seemed concerned about me….not just selling a system. I highly recommend Call Pernell.


Map of Smithfield, NC

Very Friendly




Review of Call Pernell


Map of Smithfield, NC

Great Service, Knowledgeable Technician




Review of Call Pernell

I really appreciate Chris Kinley coming out so quickly this morning to access our problem. He was very knowledgeable about our unit and quickly figured out what was wrong. He got the part and fixed our unit. Our heat is back on and running like a charm. We won’t be cold tonight for sure! Chris was very professional and thorough. Our family was impressed by his knowledge and very friendly personality. We hope we don’t have anymore issues with our unit but if we do we hope Chris is our technician. He knows how to fix it!


Map of Smithfield, NC

Excellent service thanks!




Review of Call Pernell

Perfect


Map of Smithfield, NC

As always, job well done




Review of Call Pernell

Prompt, reliable & curtious


Map of Smithfield, NC

Great service! Thank you !!!




Review of Call Pernell

Great job ! Efficient, business like yet friendly


Map of Smithfield, NC

Fantastic service and advice.




Review of Call Pernell


Map of Smithfield, NC

Great service!!




Review of Call Pernell

Respectful


Map of Smithfield, NC

Great Service!




Review of Call Pernell

This is our first experience with Pernell and we have been so pleased with their professionalism.


Outstanding service




Review of Call Pernell

Very prompt and excellent customer service


Great service




Review of Call Pernell

William is an asset to the company. Very friendly, very knowledgeable. He went out of his way to go get the part needed to fix my heater so I would have heat in my house for my visiting family.


Timely, professional, and friendly service




Review of Call Pernell

I’m so very happy with and grateful for the service provided fro my elderly father. I was at Disney when my dad’s heat went out. With one call to Call Pernell, everything was assessed, repaired, and easy to pay for. Johnathon was a joy to work with over the phone!


Great Service




Review of Call Pernell

Always a pleasure to have Pernell keeping an eye on my equipment. Chris is a super technician; professional and knowledgeable. Thanks Pernell!


Great service...as always!




Review of Call Pernell

Service technician was prompt, friendly, knowledgeable, and respectful. Appreciated the call from the office letting me know the technician was on his way.


Great service!




Review of Call Pernell

Very nice and did a great job. I never have any problems with Pernell. They are the best.


Call Pernell service call




Review of Call Pernell

William with Call Pernell delivered excellent customer service! He was very knowledgeable and kind. and helped us quickly identify the solution to the problem that we were experiencing.


Efficient, knowledgeable




Review of Call Pernell

Chris K explained everything in terms of what was needed and what was recommended so I could make the determination without feeling like I was being “sold”. Good experience


Professionals at Work




Review of Call Pernell

Knowledgeable, personable, and prompt. Professionals at work.


Great Customer Service




Review of Call Pernell


Mr




Review of Call Pernell

Excellent tech ! Brilliant & very polite a true credit to Mr Parnel & his company ! Mr William


Very thorough, knowledgeable




Review of Call Pernell

He explained what he was doing and very professional. I would recommend him to others.


Friendly, professional service




Review of Call Pernell


Great service , knowledgeable, and kind.




Review of Call Pernell

Chris was very knowledgeable and helpful with getting my heat up and going. He did a very thorough check on everything. Prices I think were reasonable. Thank you Chris for your service.


very professional




Review of Call Pernell


Super service!




Review of Call Pernell

Chris did a great job with my routine maintenance call. He was thorough and answered every question. Thank you!


Quality Service




Review of Call Pernell


Great service




Review of Call Pernell

Preventive maintenance gives me peace of mind!


Best service ever!!!




Review of Call Pernell

Chris K came out did an awesome job! He made sure my electric panel had the proper amps, made sure my thermostat was properly set up and cleaned unit. He answered all my questions, very friendly great customer service


Great service and great people.




Review of Call Pernell


Nice folks & on-time!




Review of Call Pernell

My needs were met without any delay, and everyone I dealt with was efficient, friendly, and informed. Prices were reasonable, and within what I would call industry normal.


Great service. Knowledgeable and friendly technician




Review of Call Pernell


Great service




Review of Call Pernell

Chris did a great job. Very nice guy and very efficient!


Great service




Review of Call Pernell


Orace




Review of Call Pernell

Great service!


Excellent Service




Review of Call Pernell

Andy did an awesome job troubleshooting the issue and fixing it. I highly recommend him and Pernell Inc!


Great Service!




Review of Call Pernell


Prompt response




Review of Call Pernell

I appreciated the quick response and attention to detail.


Great Service




Review of Call Pernell


Above and beyond!




Review of Call Pernell

Pernell is the definition of professionalism! They went above and beyond the services of installing a new gas pack and diagnosed an area of the home not blowing air. The team quickly discovered and fixed yet issue allowing air to circulate throughout the home and not just one area. Additionally, the team even reconnected a duct that was left disconnected as a result of maintenance being done on the insulation in the basement. I now have Pernell on speed dial and will be using their services in the future. Thank you!


FAST, professional service!




Review of Call Pernell

Chris was wonderful! Highly knowledgeable with a quick repair. Pernell comes with our highest recommendations. They really helped us out of a really sweaty spot.


Perfect Service




Review of Call Pernell

Very knowledgeable and professional


Really good service




Review of Call Pernell

I really appreciate the quick response for when my ac went out. The unit was setup quickly and without anything extra. I will definitely recommend this Pernell to other people


Great Service, Wonderful Service ,THANK YOU




Review of Call Pernell

Mr. Chris Kinley was our service person today , He explained what he was going to do & he found a problem & took care of it, A Very Kind man, Thank You Chris, You did a great job for us today , Esther Drake


Awesome Service!!




Review of Call Pernell

Customer service was awesome. The technician was at my house within a couple hours, serviced my system and cleaned it. He knew his AC systems and was very knowledgeable about my system. I renewed my maintenance plan for another year so I’m good to go. Call Pernell for excellent service. My technician is awesome!!


Chris  K.

Chris K.

HP package unit replacement

Near S 1st St, Smithfield, NC 27577
Smithfield, NC - HP package unit replacement
Andy N.

Andy N.

Rheem repair

Near Quail Run, Smithfield, NC 27577
Chris  K.

Chris K.

Installation of 14 seer amana hp package unit

Near Old Goldsboro Rd, Smithfield, NC 27577
Smithfield, NC - Installation of 14 seer amana hp package unit
Aristo W.

Aristo W.

Not heat call at split heat pump system Amana communication system does first floor

Near S Walnut Dr, Smithfield, NC 27577
Smithfield, NC - Not heat call at split heat pump system Amana communication system does first floor
Chris  K.

Chris K.

Recommend system replacement

Near Marshall Ln, Smithfield, NC 27577
Smithfield, NC - Recommend system replacement
Aristo W.

Aristo W.

Not at 18 seer Amana split heat pump system

Near Baker St, Smithfield, NC 27577
Smithfield, NC - Not at 18 seer Amana split heat pump system
William B.

William B.

2 gas furnace winter tune ups

Near W Parker St, Smithfield, NC 27577
Chris  K.

Chris K.

Hp package unit repair

Near E Parker St, Smithfield, NC 27577
Smithfield, NC - Hp package unit repair
Aristo W.

Aristo W.

Not at gas furnace Rudd

Near Venture Dr, Smithfield, NC 27577
Smithfield, NC - Not at gas furnace Rudd
Aristo W.

Aristo W.

Not heat call at two gas furnace Rudd

Near Venture Dr, Smithfield, NC 27577
Smithfield, NC - Not heat call at two gas furnace Rudd
Aristo W.

Aristo W.

Inspection duct work just replaced last Friday because some animal damage at Carrier heat pump package unit

Near Black Creek Rd, Smithfield, NC 27577
Smithfield, NC - Inspection duct work just replaced last Friday because some animal damage at Carrier heat pump package unit
Aristo W.

Aristo W.

Not heat call at gas pack unit Carrier

Near Ash St, Smithfield, NC 27577
Smithfield, NC - Not heat call at gas pack unit Carrier
William B.

William B.

RUUD gas pack not heating

Near Brogden Rd, Smithfield, NC 27577
Aristo W.

Aristo W.

Fixed few things to be inspection

Near S Walnut Dr, Smithfield, NC 27577
Smithfield, NC - Fixed few things to be inspection
Aristo W.

Aristo W.

Follow up not heat call of Carrier gas furnace does the receiving rooms

Near S Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Follow up not heat call of Carrier gas furnace does the receiving rooms
Aristo W.

Aristo W.

Replaced ignited circuit board at dual fuel heat pump package unit carrier

Near Packing Plant Rd, Smithfield, NC 27577
Smithfield, NC - Replaced ignited circuit board at dual fuel heat pump package unit carrier
Aristo W.

Aristo W.

Maintenance performance of three systems Amana and Goodman

Near W Stevens St, Smithfield, NC 27577
Aristo W.

Aristo W.

Not heat because heat pump system Carrier not satisfied temperature

Near Black Creek Rd, Smithfield, NC 27577
Smithfield, NC - Not heat because heat pump system Carrier not satisfied temperature
William B.

William B.

Rheem gas pack not heating

Near S Brightleaf Blvd, Smithfield, NC 27577
William B.

William B.

Goodman/General Electric split system not heating

Near Strickland Rd, Smithfield, NC 27577
William B.

William B.

Goodman/General Electric heat not working

Near Strickland Rd, Smithfield, NC 27577
Chris  K.

Chris K.

Leaking condenser coil

Near E Caroline Ave, Smithfield, NC 27577
Smithfield, NC - Leaking condenser coil
William B.

William B.

American standard split system not heating/cooling

Near Middle Landing Dr, Smithfield, NC 27577
Smithfield, NC - American standard split system not heating/cooling
Chris  K.

Chris K.

Installation of Heat pump split system

Near Short Journey Rd, Smithfield, NC 27577
Smithfield, NC - Installation of Heat pump split system
Aristo W.

Aristo W.

Not heat at split heat pump system Amana does first floor

Near Baker St, Smithfield, NC 27577
Smithfield, NC - Not heat at split heat pump system Amana does first floor
Aristo W.

Aristo W.

Not heat at new customer with split heat pump system Raheem

Near Berkshire Rd, Smithfield, NC 27577
Smithfield, NC - Not heat at new customer with split heat pump system Raheem
Chris  K.

Chris K.

Heat pump package unit repair

Near Black Creek Rd, Smithfield, NC 27577
Smithfield, NC - Heat pump package unit repair
Chris  K.

Chris K.

Fall maintenance

Near Evie Dr, Smithfield, NC 27577
William B.

William B.

Amana split system not cooling

Near Hazelwood Ct, Smithfield, NC 27577
William B.

William B.

Gas furnace not heating

Near Hancock St, Smithfield, NC 27577
Smithfield, NC - Gas furnace not heating
William B.

William B.

Goodman package not heating

Near Forbes Dr, Smithfield, NC 27577
Aristo W.

Aristo W.

Maintenance performance of season at split heat pump system Goodman

Near Avenue Rd, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at split heat pump system Goodman
Jonathan S.

Jonathan S.

Lennox Heat Pump

Near S Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Lennox Heat Pump
Aristo W.

Aristo W.

Maintenance performance of three systems Amana and Tempstar

Near Baker St, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of three systems Amana and Tempstar
Aristo W.

Aristo W.

Maintenance performance of season at split heat pump system Tempstar

Near Baker St, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at split heat pump system Tempstar
Aristo W.

Aristo W.

Maintenance performance of season at gas pack unit Amana

Near Oak St, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at gas pack unit Amana
Aristo W.

Aristo W.

Maintenance performance of season at mobile home heat pump system

Near Emerson Ln, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at mobile home heat pump system
Aristo W.

Aristo W.

Maintenance performance of season at gas furnace with case coil and straight ac

Near N 2nd St, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at gas furnace with case coil and straight ac
William B.

William B.

Winter tune up on Trane split system

Near Carissa Dr, Smithfield, NC 27577
Chris  K.

Chris K.

Amana Inverter Heat Pump maintenance

Near Tangueray Dr, Smithfield, NC 27577
Smithfield, NC - Amana Inverter Heat Pump maintenance
Aristo W.

Aristo W.

Maintenance performance of season at rooftop heat pump system carrier

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at rooftop heat pump system carrier
William B.

William B.

Payne gas pack not heating

Near W Wilson St, Smithfield, NC 27577
Smithfield, NC - Payne gas pack not heating
Aristo W.

Aristo W.

Inspection rooftop unit

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Inspection rooftop unit
Chris  K.

Chris K.

Winter maintenance

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Winter maintenance
William B.

William B.

System not heating

Near S 1st St, Smithfield, NC 27577
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service