Enhancing Comfort, Health, and Safety in Homes & Businesses Since 1977
See what makes Call Pernell your number one choice for Ductless Mini-Split repair in Selma  NC.
See what makes Call Pernell your number one choice for Ductless Mini-Split repair in Selma  NC.
Want the best AC repair in Smithfield NC? Call Call Pernell today!

Smithfield

Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC

In the Smithfield area, Call Pernell is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC in Smithfield NC. Call us today at (919) 934-0153!

Local reviews for AC, Furnace, and Heat Pump Repair in Smithfield, NC.

Local Reviews
for Smithfield, NC

Call Pernell Rated 4.9 out of 5 stars based on 62 customer reviews

Map of Smithfield, NC

Awesome customer service!!




Review of Call Pernell

William did a great job replacing parts and getting my unit ready for the summer. He also took the time to explain a few ways I can help keep my unit in tip top shape! As always it is so nice working with all the staff at Pernell!! Thanks William!


Map of Smithfield, NC

Impressive team




Review of Call Pernell

When my heat pump went out the serviceman was prompt, explained the issues he discovered and outlined my options completely. I decided to replace the unit. The team explained the cost of possible replacements, financing options and how fast a new unit could be installed. The day of installation was smooth sailing! The install crew went straight to work to remove the old unit and put in the new heat pump. The service techs were Covid-conscious and cleaned up after they were finished. Their wrap-up technician even helped me get my thermostat programmed! Each team stopped to announce their arrival, introduce themselves and I was called throughout the process to be sure I understood what was happening, ensure everything was done well and met my expectations! Grateful to each of these professionals who took all the stress out of a stressful situation!


Map of Smithfield, NC

Great customer service!!




Review of Call Pernell

William made sure to explain to me and show me what parts I needed replaced on my heat/air unit, as well as being thorough in finding out what parts were still under my warranty. I am thankful he took the time with me. Everyone at Pernell has been wonderful. I recommend them to everyone!! Thanks William!!!


Map of Smithfield, NC

pleasant experience




Review of Call Pernell

William B installed some warranted parts and explained the benefits of installing a surge protector which he highly recommended. Thanks William for your advice to protect my HVAC system and installing the protector ! Service was thorough and courteous.


Map of Smithfield, NC

Great service !!!!!




Review of Call Pernell

Andy and Chandler are the best! We will always be loyal Call Pernell customers!


Map of Smithfield, NC

Awesome job




Review of Call Pernell


Map of Smithfield, NC

Professional work and great service




Review of Call Pernell

We are so pleased with Pernell as our heating and air conditioning provider. From the team that did the initial evaluation of our old system to Robert who assessed our houses needs to the installation crew and Andy who did the start- up .... these folks are trained professionals who take pride in their work. Couldn’t have asked for better service. In today’s world that’s not always a given. Would recommend them to anyone who needs a reliable, professional service provider


Map of Smithfield, NC

pleasant experience




Review of Call Pernell

William displayed a confident knowledge in detecting the problems with my heating system . He was well mannered and courteous and thoroughly explained his findings understandably. As a result of his making this a pleasant experience, I signed up for the bi-annual service membership program.


Map of Smithfield, NC

Friendly and knowledgeable !




Review of Call Pernell

Very happy with service call.Was able to get fixed temporarily until part ordered.


Map of Smithfield, NC

Fast and great service




Review of Call Pernell


Prompt, informative, always great service




Review of Call Pernell

Would refer to others


Very knowledgeable and quick diagnosis




Review of Call Pernell


Great Service. Friendly




Review of Call Pernell


Great and professional service




Review of Call Pernell

We are extremely satisfied with the way Bill explained everything, he was very professional, up-front, honest, and thorough.


Great personal attention.




Review of Call Pernell

William was very attentive and thorough.


Install




Review of Call Pernell

These guys are great


Great Service!




Review of Call Pernell

I know I can trust Pernell to do a great job.


Great technicians .. very pleased




Review of Call Pernell

William and Chris are both great technicians. Explained everything in detail and didn't try to sell anything that I didn't need. They are what small, local business is all about! Thanks guys


Great service




Review of Call Pernell

The guys did a good job explaining everything.


Professional, Quality Service




Review of Call Pernell


Great Service




Review of Call Pernell

The receptionist said they were booked for the day, but would try their best to get to me. They called me after lunchtime and they were on the way! Chris and William were great! Very knowledgeable! They had my heat restored in no time!


Quick response!




Review of Call Pernell

William and Chris came this chilly day to restore my heat. They were pleasant and courteous as well as knowledgeable. Although I have only a temporary fix because I need a part, I was pleased with the company’s quick response and solid service. Looking forward to their return with a more permanent repair.


Great service!




Review of Call Pernell


Great




Review of Call Pernell

They explained everything about the work they did


Great service!




Review of Call Pernell

The technicians went above and beyond to explain what was wrong with the system and offered various options for repair.


Phenomenal Service




Review of Call Pernell


Excellent Service




Review of Call Pernell

We have always had excellent service from Pernell technician's and William today was a true example of that.


Great service




Review of Call Pernell

Pernell came quickly when called. Let me know what to expect


Awesome Service




Review of Call Pernell

As always, my service visit was great! The technicians always explain what they have done and they clearly answered a question I had regarding my thermostat. I couldn’t ask for better service or value for my money!


Great service, very knowledgeable




Review of Call Pernell


Great




Review of Call Pernell

The technician that came out to my house was very good I will get him at 10


Great Servie




Review of Call Pernell

Andy took time to explain clearly what the problem was, what he did to fix it and offer advice. We were pleased!


Great service!




Review of Call Pernell

Andy was very nice and knowledgeable. Explained everything well.


Great service




Review of Call Pernell


Great service!




Review of Call Pernell

Andy was very professional, he quickly found the issue, explained and fixed it.


Arsito has done an outstanding job for us! He explained everything that was needed to be done.




Review of Call Pernell

As always, Arsito did an amazing job


Great service




Review of Call Pernell

Great service! Andy did a great job explaining everything thoroughly,was friendly,prompt and very informative.


Excellent service




Review of Call Pernell


Homeowner




Review of Call Pernell

Great service and why is teriffic


Professional service




Review of Call Pernell

Fast and professional service that got my AC unit back up and running quickly.


Great Service




Review of Call Pernell

Air conditioning went out over the weekend. Called Monday morning, and they had it fixed by lunch time on Monday.


Very professional, thorough and knowledgeable technician




Review of Call Pernell


Great Service




Review of Call Pernell

They were very friendly and helpful! Thank you.


Overall, a great experience.




Review of Call Pernell


Great service




Review of Call Pernell


William B.

William B.

Trane split system not cooling

Near Hill Rd, Smithfield, NC 27577
Smithfield, NC - Trane split system not cooling
William B.

William B.

Start up of new Amana ac split system

Near Sunset St, Smithfield, NC 27577
Smithfield, NC - Start up of new Amana ac split system
William B.

William B.

Carrier split system not cooling

Near S Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Carrier split system not cooling
William B.

William B.

Tune up on ac side/ replaced cracked heat exchanger, capacitor, single pole contactor, on carrier, hybrid heating system

Near Brogden School Rd, Smithfield, NC 27577
Smithfield, NC - Tune up on ac side/ replaced cracked heat exchanger, capacitor, single pole contactor, on carrier, hybrid heating system
William B.

William B.

Heil gas pack/ ac tune up

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Heil gas pack/ ac tune up
William B.

William B.

Heil gas pack/ ac tune up

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Heil gas pack/ ac tune up
Chris  K.

Chris K.

Goodman gas pack

Near S Vermont St, Smithfield, NC 27577
Smithfield, NC - Goodman gas pack
Aristo W.

Aristo W.

Not heat in new gas pack unit

Near S 5th St, Smithfield, NC 27577
Smithfield, NC - Not heat in new gas pack unit
William B.

William B.

Rheem gas pack cracked heat exchanger

Near S Vermont St, Smithfield, NC 27577
Smithfield, NC - Rheem gas pack cracked heat exchanger
Aristo W.

Aristo W.

Malfunction at heat or cooling modes

Near Berkshire Rd, Smithfield, NC 27577
Smithfield, NC - Malfunction at heat or cooling modes
Aristo W.

Aristo W.

Not heat at Rheem gas pack unit

Near S Vermont St, Smithfield, NC 27577
Smithfield, NC - Not heat at Rheem gas pack unit
Aristo W.

Aristo W.

Thermostat is blind of rooftop unit

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Thermostat is blind of rooftop unit
William B.

William B.

Carrier gas pack system check

Near Brogden School Rd, Smithfield, NC 27577
Smithfield, NC - Carrier gas pack system check
Aristo W.

Aristo W.

Not heat at gas pack unit

Near W Sanders St, Smithfield, NC 27577
Smithfield, NC - Not heat at gas pack unit
Andy N.

Andy N.

Repair Amana heat pump

Near Heritage Dr, Smithfield, NC 27577
Smithfield, NC - Repair Amana heat pump
Aristo W.

Aristo W.

Not heat and maintenance performance of season

Near Noble St, Smithfield, NC 27577
Smithfield, NC - Not heat and maintenance performance of season
William B.

William B.

Rheem split system not heating or cooling

Near S 3rd St, Smithfield, NC 27577
Smithfield, NC - Rheem split system not heating or cooling
Aristo W.

Aristo W.

New installation

Near Fayetteville St, Smithfield, NC 27577
Smithfield, NC - New installation
Aristo W.

Aristo W.

Replaced defrost sensor under warranty

Near West St, Smithfield, NC 27577
Smithfield, NC - Replaced defrost sensor under warranty
Aristo W.

Aristo W.

Water leak problem above ceiling at both air handler units

Near Outlet Center Dr, Smithfield, NC 27577
Smithfield, NC - Water leak problem above ceiling at both air handler units
Aristo W.

Aristo W.

Not heat at heat pump package unit

Near Whitley Dr, Smithfield, NC 27577
Smithfield, NC - Not heat at heat pump package unit
William B.

William B.

RUUD has pack not heating and tune up

Near N 2nd St, Smithfield, NC 27577
Smithfield, NC - RUUD has pack not heating and tune up
Andy N.

Andy N.

Performed maintenance on Rheem heat pump

Near Watersedge Ln, Smithfield, NC 27577
Smithfield, NC - Performed maintenance on Rheem heat pump
Aristo W.

Aristo W.

Replaced blower communication circuit board at AHU

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Replaced blower communication circuit board at AHU
Aristo W.

Aristo W.

Star new heat pump package unit

Near W Sanders St, Smithfield, NC 27577
Smithfield, NC - Star new heat pump package unit
Aristo W.

Aristo W.

Replaced induced draft motor of gas pack unit

Near Martin Luther King Jr Dr, Smithfield, NC 27577
Smithfield, NC - Replaced induced draft motor of gas pack unit
Andy N.

Andy N.

Performed maintenance on Lennox package gas unit

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Performed maintenance on Lennox package gas unit
Aristo W.

Aristo W.

Replaced indoor mobile home coil

Near Wilsons Mills Rd, Smithfield, NC 27577
Smithfield, NC - Replaced indoor mobile home coil
William B.

William B.

New air temp split system install

Near Park Ave, Smithfield, NC 27577
Smithfield, NC - New air temp split system install
Aristo W.

Aristo W.

Replaced induced draft motor at gas pack unit under warranty

Near S 3rd St, Smithfield, NC 27577
Smithfield, NC - Replaced induced draft motor at gas pack unit under warranty
Aristo W.

Aristo W.

Maintenance performance at 6 carries gas furnace units

Near S Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Maintenance performance at 6 carries gas furnace units
Aristo W.

Aristo W.

Not heat at Goodman gas package unit

Near Martin Luther King Jr Dr, Smithfield, NC 27577
Smithfield, NC - Not heat at Goodman gas package unit
William B.

William B.

New Amana split system installation

Near NC-210, Smithfield, NC 27577
Smithfield, NC - New Amana split system installation
Andy N.

Andy N.

Installed new Amana inverter heat pump

Near Tangueray Dr, Smithfield, NC 27577
Smithfield, NC - Installed new Amana inverter heat pump
Aristo W.

Aristo W.

Follow up new install

Near Steven's Chapel Rd, Smithfield, NC 27577
Smithfield, NC - Follow up new install
Aristo W.

Aristo W.

Follow up maintenance performance

Near Holland Rd, Smithfield, NC 27577
Smithfield, NC - Follow up maintenance performance
Aristo W.

Aristo W.

Not heat at Amanda communication system

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Not heat at Amanda communication system
Andy N.

Andy N.

Performed maintenance

Near Oak St, Smithfield, NC 27577
Smithfield, NC - Performed maintenance
Aristo W.

Aristo W.

Not heat in dual fuel system

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC - Not heat in dual fuel system
William B.

William B.

Rheem gas pack not heating

Near S 3rd St, Smithfield, NC 27577
Smithfield, NC - Rheem gas pack not heating
Aristo W.

Aristo W.

Testing oil heater because was run out oil

Near W Sanders St, Smithfield, NC 27577
Smithfield, NC - Testing oil heater because was run out oil
Aristo W.

Aristo W.

Testing oil heater

Near W Sanders St, Smithfield, NC 27577
Smithfield, NC - Testing oil heater
William B.

William B.

Carrier gas pack not heating

Near E Rose St, Smithfield, NC 27577
Smithfield, NC - Carrier gas pack not heating
Aristo W.

Aristo W.

Freezing heat pump condenser unit

Near Wilsons Mills Rd, Smithfield, NC 27577
Smithfield, NC - Freezing heat pump condenser unit
William B.

William B.

Goodman package heat pump not heating

Near Fareway Dr, Smithfield, NC 27577
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service