Smithfield
Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC
In the Smithfield area, Call Pernell is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC in Smithfield NC. Call us today at (919) 934-0153!
Local Reviews
for Smithfield, NC
Powered by Nearby NowAwesome customer service!!
Sally - Smithfield, NC
William did a great job replacing parts and getting my unit ready for the summer. He also took the time to explain a few ways I can help keep my unit in tip top shape! As always it is so nice working with all the staff at Pernell!! Thanks William!
Impressive team
Rockett - Smithfield, NC
When my heat pump went out the serviceman was prompt, explained the issues he discovered and outlined my options completely. I decided to replace the unit. The team explained the cost of possible replacements, financing options and how fast a new unit could be installed. The day of installation was smooth sailing! The install crew went straight to work to remove the old unit and put in the new heat pump. The service techs were Covid-conscious and cleaned up after they were finished. Their wrap-up technician even helped me get my thermostat programmed! Each team stopped to announce their arrival, introduce themselves and I was called throughout the process to be sure I understood what was happening, ensure everything was done well and met my expectations! Grateful to each of these professionals who took all the stress out of a stressful situation!
Great customer service!!
Sally - Smithfield, NC
William made sure to explain to me and show me what parts I needed replaced on my heat/air unit, as well as being thorough in finding out what parts were still under my warranty. I am thankful he took the time with me. Everyone at Pernell has been wonderful. I recommend them to everyone!! Thanks William!!!
pleasant experience
Gary(harkersman) - Smithfield, NC
William B installed some warranted parts and explained the benefits of installing a surge protector which he highly recommended. Thanks William for your advice to protect my HVAC system and installing the protector ! Service was thorough and courteous.
Great service !!!!!
Mary and Jimmy - Smithfield, NC
Andy and Chandler are the best! We will always be loyal Call Pernell customers!
Awesome job
Gonger - Smithfield, NC
Professional work and great service
Mr. Tony - Smithfield, NC
We are so pleased with Pernell as our heating and air conditioning provider. From the team that did the initial evaluation of our old system to Robert who assessed our houses needs to the installation crew and Andy who did the start- up .... these folks are trained professionals who take pride in their work. Couldn’t have asked for better service. In today’s world that’s not always a given. Would recommend them to anyone who needs a reliable, professional service provider
pleasant experience
Gary(harkersman) - Smithfield, NC
William displayed a confident knowledge in detecting the problems with my heating system . He was well mannered and courteous and thoroughly explained his findings understandably. As a result of his making this a pleasant experience, I signed up for the bi-annual service membership program.
Friendly and knowledgeable !
Karen - Smithfield, NC
Very happy with service call.Was able to get fixed temporarily until part ordered.
Fast and great service
Benjamin - Smithfield, NC
Prompt, informative, always great service
David - Smithfield, NC
Would refer to others
Very knowledgeable and quick diagnosis
Matt - Smithfield, NC
Great Service. Friendly
Adam - Smithfield, NC
Great and professional service
Hedi - Smithfield, NC
We are extremely satisfied with the way Bill explained everything, he was very professional, up-front, honest, and thorough.
Great personal attention.
Jerry - Smithfield, NC
William was very attentive and thorough.
Install
Tara - Smithfield, NC
These guys are great
Great Service!
Albert - Smithfield, NC
I know I can trust Pernell to do a great job.
Great technicians .. very pleased
Tony - Smithfield, NC
William and Chris are both great technicians. Explained everything in detail and didn't try to sell anything that I didn't need. They are what small, local business is all about! Thanks guys
Great service
Tammy - Smithfield, NC
The guys did a good job explaining everything.
Professional, Quality Service
SR - Smithfield, NC
Great Service
Tanesia - Smithfield, NC
The receptionist said they were booked for the day, but would try their best to get to me. They called me after lunchtime and they were on the way! Chris and William were great! Very knowledgeable! They had my heat restored in no time!
Quick response!
Jane - Smithfield, NC
William and Chris came this chilly day to restore my heat. They were pleasant and courteous as well as knowledgeable. Although I have only a temporary fix because I need a part, I was pleased with the company’s quick response and solid service. Looking forward to their return with a more permanent repair.
Great service!
Tyler - Smithfield, NC
Great
Barbara - Smithfield, NC
They explained everything about the work they did
Great service!
Lawrencce - Smithfield, NC
The technicians went above and beyond to explain what was wrong with the system and offered various options for repair.
Phenomenal Service
Mike - Smithfield, NC
Excellent Service
Barbara - Smithfield, NC
We have always had excellent service from Pernell technician's and William today was a true example of that.
Great service
Elizabeth - Smithfield, NC
Pernell came quickly when called. Let me know what to expect
Awesome Service
Karen - Smithfield, NC
As always, my service visit was great! The technicians always explain what they have done and they clearly answered a question I had regarding my thermostat. I couldn’t ask for better service or value for my money!
Great service, very knowledgeable
Charles - Smithfield, NC
Great
Napoleon - Smithfield, NC
The technician that came out to my house was very good I will get him at 10
Great Servie
Kim - Smithfield, NC
Andy took time to explain clearly what the problem was, what he did to fix it and offer advice. We were pleased!
Great service!
Jennifer - Smithfield, NC
Andy was very nice and knowledgeable. Explained everything well.
Great service
Lisa - Smithfield, NC
Great service!
Kimberly - Smithfield, NC
Andy was very professional, he quickly found the issue, explained and fixed it.
Arsito has done an outstanding job for us! He explained everything that was needed to be done.
Miss Beth Dickens - Smithfield, NC
As always, Arsito did an amazing job
Great service
Sheila - Smithfield, NC
Great service! Andy did a great job explaining everything thoroughly,was friendly,prompt and very informative.
Excellent service
Miss - Smithfield, NC
Homeowner
Mr Jerry - Smithfield, NC
Great service and why is teriffic
Professional service
Ben - Smithfield, NC
Fast and professional service that got my AC unit back up and running quickly.
Great Service
Matt - Smithfield, NC
Air conditioning went out over the weekend. Called Monday morning, and they had it fixed by lunch time on Monday.
Very professional, thorough and knowledgeable technician
Retiree - Smithfield, NC
Great Service
Jessica - Smithfield, NC
They were very friendly and helpful! Thank you.
Overall, a great experience.
Cameron - Smithfield, NC
Great service
Dickens - Smithfield, NC
William B.
Trane split system not cooling
William B.
Start up of new Amana ac split system
William B.
Carrier split system not cooling
William B.
Tune up on ac side/ replaced cracked heat exchanger, capacitor, single pole contactor, on carrier, hybrid heating system
William B.
Heil gas pack/ ac tune up
William B.
Heil gas pack/ ac tune up
Chris K.
Goodman gas pack
Aristo W.
Not heat in new gas pack unit
William B.
Rheem gas pack cracked heat exchanger
Aristo W.
Malfunction at heat or cooling modes
Aristo W.
Not heat at Rheem gas pack unit
Aristo W.
Thermostat is blind of rooftop unit
William B.
Carrier gas pack system check
Aristo W.
Not heat at gas pack unit
Andy N.
Repair Amana heat pump
Aristo W.
Not heat and maintenance performance of season
William B.
Rheem split system not heating or cooling
Aristo W.
New installation
Aristo W.
Replaced defrost sensor under warranty
Aristo W.
Water leak problem above ceiling at both air handler units
Aristo W.
Not heat at heat pump package unit
William B.
RUUD has pack not heating and tune up
Andy N.
Performed maintenance on Rheem heat pump
Aristo W.
Replaced blower communication circuit board at AHU
Aristo W.
Star new heat pump package unit
Aristo W.
Replaced induced draft motor of gas pack unit
Andy N.
Performed maintenance on Lennox package gas unit
Aristo W.
Replaced indoor mobile home coil
William B.
New air temp split system install
Aristo W.
Replaced induced draft motor at gas pack unit under warranty
Aristo W.
Maintenance performance at 6 carries gas furnace units
Aristo W.
Not heat at Goodman gas package unit
William B.
New Amana split system installation
Andy N.
Installed new Amana inverter heat pump
Aristo W.
Follow up new install
Aristo W.
Follow up maintenance performance
Aristo W.
Not heat at Amanda communication system
Andy N.
Performed maintenance
Aristo W.
Not heat in dual fuel system
William B.
Rheem gas pack not heating
Aristo W.
Testing oil heater because was run out oil
Aristo W.
Testing oil heater
William B.
Carrier gas pack not heating
Aristo W.
Freezing heat pump condenser unit
William B.
Goodman package heat pump not heating
PO Box 2200 Smithfield, NC 27577