Smithfield
Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC
In the Smithfield area, Call Pernell is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC. Call us today at (919) 934-0153!
Local Reviews
for Smithfield, NC
Powered by Nearby NowSuper awesome service
Latoya - Smithfield, NC
Our technician, Chris was very knowledgeable about his line of expertise. He spent the time to explain to us about what was going on with our unit. He was able to fix the problem and was very professional.
very helpful
Tim - Smithfield, NC
Amazing service
Amanda - Smithfield, NC
The service is always top notch and Chris was a delight to deal with during a super stressful period of having no a/c. With rising costs everywhere it was great to have a tech who so quickly identified the problem and was able to repair it in a timely and cost efficient manner.
Thank you!
Abby - Smithfield, NC
Great customer service!
Great Service
Taylor - Smithfield, NC
We have had a great experience with Chris and Call Pernell. He was able to be at our home within an hour of our call when our unit went out last summer. We decided to join the membership program and it has given such peace of mind. He goes over all unit info after maintenance and gives feedback of what to expect.
Great Service!
Abby - Smithfield, NC
Wonderful problem solving skills
Great Service
Ms Rowland - Smithfield, NC
My Tech (Andy) took time to clean the air filter covers. Thanks
Great service
Sanders - Smithfield, NC
Chris Kinley was very nice and explained everything in detail
Sherry - Smithfield, NC
professional service
Joan - Smithfield, NC
William B was very professional and explained what was going on with our unit. He seemed to be very comprehensive with the service check.
New HVAC system
Ken - Smithfield, NC
Excellent service by Call Pernell. I would highly recommend them.
Excellent Service
Darius - Smithfield, NC
Very nice and intelligent serviceman! Would highly recommend him to friends and family!
William goes above and beyond, great service
Donna - Smithfield, NC
Knowledgeable, friendly tech
David - Smithfield, NC
Great service.
Great service!!responded quickly
Dianne - Smithfield, NC
Exceeded my expectations!! Thanks!
satisfication
Pilkington - Smithfield, NC
very good service
Great service!
Clayton - Smithfield, NC
Great service
Dee - Smithfield, NC
Great service on the weekend!!
Abby - Smithfield, NC
Thankful for Pernell coming to figure out our sudden air conditioner shutdown! Very impressed with their communication and willingness to help!!!
Much appreciated
Ken - Smithfield, NC
Condenser died Friday night, Called Saturday morning and William showed up by 1pm. He then quickly ruined my day by telling me my condenser was dead (2006 unit) and I needed a new unit. He quickly helped me get the ball rolling to get and new unit, and hooked me up with two portable chillers to get me through. This will be the second time I have purchased a new HVAC unit from Pernell (first time was at previous house). Buying a new system sucks🤬, but Pernell has really delivered for me. One note - I do have a yearly maintenance agreement with Pernell, so I do think that helps me get priority service. It’s money well spent. 👍
Great Service
Robert - Smithfield, NC
Always a great job
Great service
Luke - Smithfield, NC
I would recommend Pernell to all of my friends
Quick & Professional
Rebecca - Smithfield, NC
Went above and beyond fixing my HVAC. Thanks guys!
Speedy, professional service.
Rebecca - Smithfield, NC
Chris took the time to explain everything to me with my broken system.
A good value service
Gary - Smithfield, NC
Very satisfied
Great Service
Jeff - Smithfield, NC
Andy was great at explaining everything he was doing to get my ac up and running again.
Great technician
HdN - Smithfield, NC
Needed a second opinion on my unit; William was a super help in explaining the issue and helping me decide how to handle the resolution! New customer!!
William B consults but does not pressure/over-sell
Edwin - Smithfield, NC
If a unit has an issue then he will let you know what the risk is to future performance, but when a unit is fine he doesn't search for extra work to sell/make money....he's a trustworthy technician. Several units were "good to go" and that was great to hear.
William B identified and resolved an issue before it became a future problem
Edwin - Smithfield, NC
He noticed an exterior capacitor issue, explained to me the risk to performance, and fixed the issue.
As expected, William B was professional, courteous, and informative
Edwin - Smithfield, NC
On time, provided some advice to reduce exterior coil wear/dirt. His paperwork was "on-point"!!!
Annual service
Frank - Smithfield, NC
Excellent Workmanship at a reasonable price
Don Wooldridge - Smithfield, NC
Good company all the Employees work together to ensure the customer is 100% satisfied
Always great service
Windy - Smithfield, NC
Mom's water and heat went out. Andy came over same day and fixed the problem, and gave us a solution that would prevent it from happening again. Thank you Andy and thank you to Jonathan and everyone at Pernell for always looking out for Mom.
Contracted Service
Cornell - Smithfield, NC
Andy the serviceman was very friendly. He took the time for attention to a overall-detailed maintenance.
Great Service
Jules - Smithfield, NC
William took care of my problem and was curious and friendly and informative. I have always enjoyed it when William has come to service my unit.
Exceptional service, lowest quoted price!
Margaret - Smithfield, NC
We were highly pleased with the exceptional customer service provided by William and Call Pernell!! Their competition took longer to call us back than it took us to get completely taken care of, not to mention a quote for a fraction of the price! William went out of his way to make a very stressful situation pleasant and eased our minds. We even saved money by checking for our warranty info for us and enrolling in a maintenance plan that literally paid for its self! We have seen their trucks around our neighborhood several times and now we know why all the neighbors agree, to Call Pernell when you have an issue! I hate we had an issue, but glad we spent our hard earned money with them! Thank you! Customer for life!
Great Service. Very Friendly and Helpfull
Southernsmileslab - Smithfield, NC
We are very satisfied with the service. Every step was explained and we were offered the best options for our money. Service man was friendly and helpful and kept his word on promises made.
Great Service!
Barry - Smithfield, NC
Pernell always does a great job keeping my heating and cooling system in top shape.
Great Service, would highly recommend!
Sherry - Smithfield, NC
Great service. Very friendly and informative.
Ed - Smithfield, NC
Wonderful Service
Karen - Smithfield, NC
Good Job!
Greg - Smithfield, NC
Great Installation and explained everything that was going on ! Very courteous to all of our employees.
Excellent service
James - Smithfield, NC
Excellent service from a very professional company. Chris as always was very patient and informative.
Great Service
Gloria - Smithfield, NC
He was very informative and very thorough.
Great courteous service
Johnny - Smithfield, NC
Aristo W.
Maintenance performance at 4 split heat gas furnace with star ac Tempstar
Aristo W.
Not cooling call at gas furnace with straight ac Tempstar does first floor
Aristo W.
Maintenance performance of season at heat pump package unit Rheem
Chris K.
Place of operator call an American standard heat pump split system
Aristo W.
Maintenance performance of two systems Amana and Carrier
Aristo W.
Not cooling call at few systems Carrier,Lennox and York
Chris K.
Spring service on straight AC condensing system
Aristo W.
Maintenance performance of few split heat pump system Amana,Lennox
Andy N.
Carrier infinity heat pump repair
Andy N.
Trane repair
Chris K.
Service call on Goodman heat pump split system
Chris K.
Follow up on installation of 16 seer Amana heat pump split system
Chris K.
Service repair on American standard the heat pump split system
Chris K.
Service repair on heat pump split system
Aristo W.
Maintenance performance of season at gas pack unit Carrier
Andy N.
American Standard heat pump repair
Andy N.
Trane heat pump repair
Aristo W.
Clean and check split heat pump system Carrier
Aristo W.
Not cooling at split heat pump system carrier
Chris K.
Spring maintenance
William B.
Coleman split system not cooling
Andy N.
Trane heat pump repair
William B.
Amana Gas pack spring tune up
Chris K.
Maintenance on 2 Lennox split systems
Aristo W.
Not cooling call at gas pack unit Amana
William B.
Carrier split system not cooling
Aristo W.
Maintenance performance of season at gas pack unit Amana
William B.
Rudd package unit empty on R-22 refrigerant/ not cooling
William B.
Heil gas package system spring tune up
William B.
Carrier package system not cooling
Andy N.
Spring maintenance
Andy N.
Spring maintenance
Aristo W.
Not cooling call at split gas furnace with straight ac carrier
William B.
Carrier Ac not cooling
Aristo W.
Maintenance performance of season at split heat pump system American standard
Aristo W.
Maintenance performance of season at split heat pump system American standard
Aristo W.
Maintenance performance of season at split heat pump system carrier
William B.
Carrier Ac not cooling
Aristo W.
Not cooling call at gas pack unit Rheem because both coils was very dirty
Aristo W.
Thermostat is blind and not cooling call at gas pack unit Lennox
William B.
Spring tune up on Trane split system
Aristo W.
Maintenance performance of season at split heat pump system Carrier with AHU Amana
Chris K.
One time cleaning on heil heat pump split system
Aristo W.
Not cooling call at split heat pump system Amana
Chris K.
Spring maintenance and repair on Amana Straight AC split system
PO Box 2200 Smithfield, NC 27577