Enhancing Comfort, Health, and Safety in Homes & Businesses Since 1977
See what makes Call Pernell your number one choice for Ductless Mini-Split repair in Selma  NC.
See what makes Call Pernell your number one choice for Ductless Mini-Split repair in Selma  NC.
Want the best AC repair in Smithfield NC? Call Call Pernell today!

Smithfield

Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC

In the Smithfield area, Call Pernell is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC in Smithfield NC. Call us today at (919) 934-0153!

Local reviews for AC, Furnace, and Heat Pump Repair in Smithfield, NC.

Local Reviews
for Smithfield, NC

Call Pernell Rated 4.9 out of 5 stars based on 78 customer reviews

Map of Smithfield, NC

New system installed




Review of Call Pernell

You will not find a more professional down to earth low pressure company than one. This business has s run with honesty and integrity. I meet seven of the employees during the process and all were a great experience. Would and will be recommended this company.


Map of Smithfield, NC

Great Service and Price




Review of Call Pernell

Service was provided same day of request. Technician did a thorough diagnostic assessment and suggested a solid repair option to get the AC up & running right away. Very much appreciated on a 92 degree day!!!


Map of Smithfield, NC

Excellent job.




Review of Call Pernell

Costumer service was great. Work was done quickly and professionally.


Map of Smithfield, NC

Great service




Review of Call Pernell


Map of Smithfield, NC

Great customer service!!! Friendly




Review of Call Pernell

The technician was friendly & honest! Our unit is old, instead of spending all that on repairs I’m getting a new unit. Speedy service so far. I appreciate you coming out so soon & checking my units. I would definitely recommend pernell to anyone who is looking to repair or replace their heating / AC unit. It was a pleasure from the first phone call for my appointment. Thank y’all!!!


Map of Smithfield, NC

As always, William does a great job.




Review of Call Pernell

William serviced all three of our ac units. Always a good and complete job.


Map of Smithfield, NC

Service and Repair call




Review of Call Pernell

William was very knowledgeable, efficient and personable. He gave me detailed information as to what was going on with all of the equipment.


Map of Smithfield, NC

Awesome service! Chris was very courteous & knowledgeable.




Review of Call Pernell

He showed concern for my problem & worked quickly to resolve the problem.


Map of Smithfield, NC

Took the time to explain everything - truly appreciate the friendly, efficient service!




Review of Call Pernell


Map of Smithfield, NC

The best




Review of Call Pernell

We have used Pernell for years and have always been pleased with their professionalism and transparency about any work needed. William was our technician again today. He went above and beyond and identified a minor problem, that if not fixed would lead to much bigger issues. He is a jewel!


Great service




Review of Call Pernell

William knows his job and explains the process in understandable terms. It was a pleasure to have him perform the wellness check on my new system... I learned a lot. Thanks William!


Sweater weather - yay the AC is fixed




Review of Call Pernell

The saga of fixing the HVAC in a house bought during the pandemic continued and William soldiered on, through the irksome task of testing individual wires and staying past “closing time” to get the job done. It’s muggy outside but I can finally say “ it’s kinda chilly in here”.


Heating & A/C




Review of Call Pernell


Great service




Review of Call Pernell

I thought I had a minor problem that turned out to be a big problem but William handled it like a pro and took and talked me through everything that was going on. Plus, my dogs loved him!


Great service




Review of Call Pernell

Was awesome a great help to me


Great service, as always




Review of Call Pernell

Quick, professional service...as always.


Awesome customer service!!




Review of Call Pernell

William did a great job replacing parts and getting my unit ready for the summer. He also took the time to explain a few ways I can help keep my unit in tip top shape! As always it is so nice working with all the staff at Pernell!! Thanks William!


Impressive team




Review of Call Pernell

When my heat pump went out the serviceman was prompt, explained the issues he discovered and outlined my options completely. I decided to replace the unit. The team explained the cost of possible replacements, financing options and how fast a new unit could be installed. The day of installation was smooth sailing! The install crew went straight to work to remove the old unit and put in the new heat pump. The service techs were Covid-conscious and cleaned up after they were finished. Their wrap-up technician even helped me get my thermostat programmed! Each team stopped to announce their arrival, introduce themselves and I was called throughout the process to be sure I understood what was happening, ensure everything was done well and met my expectations! Grateful to each of these professionals who took all the stress out of a stressful situation!


Great customer service!!




Review of Call Pernell

William made sure to explain to me and show me what parts I needed replaced on my heat/air unit, as well as being thorough in finding out what parts were still under my warranty. I am thankful he took the time with me. Everyone at Pernell has been wonderful. I recommend them to everyone!! Thanks William!!!


pleasant experience




Review of Call Pernell

William B installed some warranted parts and explained the benefits of installing a surge protector which he highly recommended. Thanks William for your advice to protect my HVAC system and installing the protector ! Service was thorough and courteous.


Great service !!!!!




Review of Call Pernell

Andy and Chandler are the best! We will always be loyal Call Pernell customers!


Awesome job




Review of Call Pernell


Professional work and great service




Review of Call Pernell

We are so pleased with Pernell as our heating and air conditioning provider. From the team that did the initial evaluation of our old system to Robert who assessed our houses needs to the installation crew and Andy who did the start- up .... these folks are trained professionals who take pride in their work. Couldn’t have asked for better service. In today’s world that’s not always a given. Would recommend them to anyone who needs a reliable, professional service provider


pleasant experience




Review of Call Pernell

William displayed a confident knowledge in detecting the problems with my heating system . He was well mannered and courteous and thoroughly explained his findings understandably. As a result of his making this a pleasant experience, I signed up for the bi-annual service membership program.


Friendly and knowledgeable !




Review of Call Pernell

Very happy with service call.Was able to get fixed temporarily until part ordered.


Fast and great service




Review of Call Pernell


Prompt, informative, always great service




Review of Call Pernell

Would refer to others


Very knowledgeable and quick diagnosis




Review of Call Pernell


Great Service. Friendly




Review of Call Pernell


Great and professional service




Review of Call Pernell

We are extremely satisfied with the way Bill explained everything, he was very professional, up-front, honest, and thorough.


Great personal attention.




Review of Call Pernell

William was very attentive and thorough.


Install




Review of Call Pernell

These guys are great


Great Service!




Review of Call Pernell

I know I can trust Pernell to do a great job.


Great technicians .. very pleased




Review of Call Pernell

William and Chris are both great technicians. Explained everything in detail and didn't try to sell anything that I didn't need. They are what small, local business is all about! Thanks guys


Great service




Review of Call Pernell

The guys did a good job explaining everything.


Professional, Quality Service




Review of Call Pernell


Great Service




Review of Call Pernell

The receptionist said they were booked for the day, but would try their best to get to me. They called me after lunchtime and they were on the way! Chris and William were great! Very knowledgeable! They had my heat restored in no time!


Quick response!




Review of Call Pernell

William and Chris came this chilly day to restore my heat. They were pleasant and courteous as well as knowledgeable. Although I have only a temporary fix because I need a part, I was pleased with the company’s quick response and solid service. Looking forward to their return with a more permanent repair.


Great service!




Review of Call Pernell


Great




Review of Call Pernell

They explained everything about the work they did


Great service!




Review of Call Pernell

The technicians went above and beyond to explain what was wrong with the system and offered various options for repair.


Phenomenal Service




Review of Call Pernell


Excellent Service




Review of Call Pernell

We have always had excellent service from Pernell technician's and William today was a true example of that.


Great service




Review of Call Pernell

Pernell came quickly when called. Let me know what to expect


Awesome Service




Review of Call Pernell

As always, my service visit was great! The technicians always explain what they have done and they clearly answered a question I had regarding my thermostat. I couldn’t ask for better service or value for my money!


Chris  K.

Chris K.

New install

Near Freedom Rd, Smithfield, NC 27577
Smithfield, NC - New install
William B.

William B.

American standard split system not cooling

Near Wilsons Mills Rd, Smithfield, NC 27577
Smithfield, NC - American standard split system not cooling
William B.

William B.

Ac not cooling

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Ac not cooling
William B.

William B.

Rheem split system spring tune up

Near S 5th St, Smithfield, NC 27577
Smithfield, NC - Rheem split system spring tune up
Chris  K.

Chris K.

Start up

Near Brookwood Dr, Smithfield, NC 27577
Smithfield, NC - Start up
William B.

William B.

Start up of 2 Amana split system 18 seer

Near Baker St, Smithfield, NC 27577
Smithfield, NC - Start up of 2 Amana split system 18 seer
Chris  K.

Chris K.

New customer

Near Carissa Dr, Smithfield, NC 27577
Smithfield, NC - New customer
Chris  K.

Chris K.

Service

Near E Abbey Ct, Smithfield, NC 27577
Smithfield, NC - Service
Aristo W.

Aristo W.

Not cooling call

Near Freedom Rd, Smithfield, NC 27577
Smithfield, NC - Not cooling call
Aristo W.

Aristo W.

Not cooling call at heat pump package unit

Near Bradford St, Smithfield, NC 27577
Smithfield, NC - Not cooling call at heat pump package unit
Chris  K.

Chris K.

New customer

Near Bear Oak Dr, Smithfield, NC 27577
Smithfield, NC - New customer
William B.

William B.

New ptac install and Goodman split spring tune up

Near Lou Cir, Smithfield, NC 27577
Smithfield, NC - New ptac install and Goodman split spring tune up
Aristo W.

Aristo W.

Not cooling call of system does second floor of new

Near Country Club Rd, Smithfield, NC 27577
Smithfield, NC - Not cooling call of system does second floor of new
Aristo W.

Aristo W.

Check system operation and duct work under house

Near E Caroline Ave, Smithfield, NC 27577
Smithfield, NC - Check system operation and duct work under house
Chris  K.

Chris K.

New installation

Near Baker St, Smithfield, NC 27577
Smithfield, NC - New installation
Chris  K.

Chris K.

New customer

Near Polenta Field Dr, Smithfield, NC 27577
Smithfield, NC - New customer
Chris  K.

Chris K.

Maintenance

Near Crocker Rd, Smithfield, NC 27577
Smithfield, NC - Maintenance
Aristo W.

Aristo W.

Service two gas furnace with ac

Near N 2nd St, Smithfield, NC 27577
Smithfield, NC - Service two gas furnace with ac
William B.

William B.

Practice not cooling

Near Powell Dr, Smithfield, NC 27577
Smithfield, NC - Practice not cooling
William B.

William B.

Performed maintenance on 2 Amana split systems, and 1 Goodman package unit

Near W Wilson St, Smithfield, NC 27577
Smithfield, NC - Performed maintenance on 2 Amana split systems, and 1 Goodman package unit
William B.

William B.

Amana heat pump not cooling

Near Lake Park Cir, Smithfield, NC 27577
Smithfield, NC - Amana heat pump not cooling
William B.

William B.

RUUD split system not cooling

Near Quail Run, Smithfield, NC 27577
Smithfield, NC - RUUD split system not cooling
William B.

William B.

RUUD ac not cooling

Near Chestnut Dr, Smithfield, NC 27577
Smithfield, NC - RUUD ac not cooling
Chris  K.

Chris K.

Maintenance

Near NC-210, Smithfield, NC 27577
Smithfield, NC - Maintenance
Chris  K.

Chris K.

Service / quote

Near Steven's Chapel Rd, Smithfield, NC 27577
Smithfield, NC - Service / quote
Chris  K.

Chris K.

Carol Hewitt

Near S 1st St, Smithfield, NC 27577
Smithfield, NC - Carol Hewitt
Aristo W.

Aristo W.

Not cooling because split system freezing

Near Farmall Dr, Smithfield, NC 27577
Smithfield, NC - Not cooling because split system freezing
William B.

William B.

Carrier split system not cooling/burnt disconnected

Near N Brightleaf Blvd, Smithfield, NC 27577
William B.

William B.

American standard split system performance tune up

Near Lawrence Ct, Smithfield, NC 27577
Smithfield, NC - American standard split system performance tune up
William B.

William B.

Spring tune up on carrier ac system

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Spring tune up on carrier ac system
Chris  K.

Chris K.

New installation

Near Weatherspoon Ln, Smithfield, NC 27577
Smithfield, NC - New installation
Aristo W.

Aristo W.

Not heat at oil furnace

Near Brogden Rd, Smithfield, NC 27577
Smithfield, NC - Not heat at oil furnace
Aristo W.

Aristo W.

Not heat at old oil furnace

Near Brogden Rd, Smithfield, NC 27577
Smithfield, NC - Not heat at old oil furnace
Chris  K.

Chris K.

Spring maintenance

Near Bonnie Ave, Smithfield, NC 27577
Smithfield, NC - Spring maintenance
William B.

William B.

Spring tune up of a 18seer split system

Near Tangueray Dr, Smithfield, NC 27577
Smithfield, NC - Spring tune up of a 18seer split system
William B.

William B.

Spring ac tune up on a Rheem split system with gas furnace

Near S 3rd St, Smithfield, NC 27577
Smithfield, NC - Spring ac tune up on a Rheem split system with gas furnace
Chris  K.

Chris K.

Leak repair

Near Peanut Cir, Smithfield, NC 27577
Smithfield, NC - Leak repair
William B.

William B.

Goodman split system tune up

Near Stephenson Dr, Smithfield, NC 27577
Smithfield, NC - Goodman split system tune up
William B.

William B.

Goodman split system tune up

Near Old Farm Rd, Smithfield, NC 27577
Smithfield, NC - Goodman split system tune up
William B.

William B.

Performance tune up on Heil split system

Near Brazil Nut Ln, Smithfield, NC 27577
Smithfield, NC - Performance tune up on Heil split system
Aristo W.

Aristo W.

Not cooling call

Near S Crescent Dr, Smithfield, NC 27577
Smithfield, NC - Not cooling call
William B.

William B.

Tempstar split system not cooling

Near S Walnut Dr, Smithfield, NC 27577
Smithfield, NC - Tempstar split system not cooling
Chris  K.

Chris K.

Bad compressor

Near Kathy Cir, Smithfield, NC 27577
Smithfield, NC - Bad compressor
William B.

William B.

New Goodman gas pack install and start up

Near Landmark Dr, Smithfield, NC 27577
Smithfield, NC - New Goodman gas pack install and start up
William B.

William B.

Temp star ac not working

Near S Walnut Dr, Smithfield, NC 27577
Smithfield, NC - Temp star ac not working
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service