Enhancing Comfort, Health, and Safety in Homes & Businesses Since 1977
See what makes Call Pernell your number one choice for Heat Pump repair in Selma  NC.
See what makes Call Pernell your number one choice for Heat Pump repair in Selma  NC.
Want the best Furnace repair in Smithfield NC? Call Call Pernell today!

Smithfield

Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC

In the Smithfield area, Call Pernell is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC. Call us today at (919) 934-0153!

Local reviews for AC, Furnace, and Heat Pump Repair in Smithfield, NC.

Local Reviews
for Smithfield, NC

Call Pernell, Inc Rated 5.0 out of 5 stars based on 246 customer reviews

Map of Smithfield, NC 27577

Stellar and educational service




Review of Call Pernell, Inc

Andy diagnosed the problem on Friday after Thanksgiving -- that level of customer service says it all!! He explained the function of the part that broke, confirmed the rest of the system was operating, and now we have a head-start on getting the part ordered Monday morning. Oh, and there was NOT an extra charge for the "off-hours/holiday" visit.

SmithfieldNC27577 35.5025-78.3475

Map of Smithfield, NC 27577

Great customer service




Review of Call Pernell, Inc

Mr William Brock was at our house today to look at our AC unit we are having some issues he was on time polite and very professional he explained everything that needs to be fixed I would highly recommend Pernell Heating and Air Conditioning for all your needs

SmithfieldNC27577 35.5425-78.355

Map of Smithfield, NC 27577

Great




Review of Call Pernell, Inc

William is a very good service man, he knows what is doing an has very good personality. I will have all my friends to call all. That's for all that you all do.😃

SmithfieldNC27577 35.5325-78.48

Map of Smithfield, NC 27577

Great service...very polite and knowledgeable.




Review of Call Pernell, Inc

Excellent service

SmithfieldNC27577 35.505-78.435

Map of Smithfield, NC 27577

good experience




Review of Call Pernell, Inc

SmithfieldNC27577 35.515-78.345

Map of Smithfield, NC 27577

Great service!!




Review of Call Pernell, Inc

SmithfieldNC27577 35.485-78.3625

Map of Smithfield, NC 27577

Great Service




Review of Call Pernell, Inc

SmithfieldNC27577 35.465-78.3025

Map of Smithfield, NC 27577

Great service!




Review of Call Pernell, Inc

Quick & easy to get an appt and Chris did a great job and took time to answer all our questions.

SmithfieldNC27577 35.535-78.32

Map of Smithfield, NC 27577

short summary




Review of Call Pernell, Inc

SmithfieldNC27577 35.5025-78.3525

Map of Smithfield, NC 27577

Friendly tech. Great guy




Review of Call Pernell, Inc

He was a great person to deal with. Explained what he was doing and found a switch that he felt wasn’t working as it should and said he would return to replace it.

SmithfieldNC27577 35.5375-78.4825

Pernell




Review of Call Pernell, Inc

SmithfieldNC27577 35.5025-78.3575

Fantastic and Affordable Service




Review of Call Pernell, Inc

Chris provided excellent service on this trip. He provided detailed information and knowledge about the health of our HVAC system. Great tech who provided excellent service!

SmithfieldNC27577 35.475-78.3375

Great work- showed me what to do




Review of Call Pernell, Inc

Chris was extremely helpful

SmithfieldNC27577 35.5075-78.3475

Excellent service




Review of Call Pernell, Inc

Efficient, knowledgeable, friendly

SmithfieldNC27577 35.4925-78.4225

Great Service




Review of Call Pernell, Inc

Services were completed in a timely manner, met all our needs we recommended Andy and the pernell crew.

SmithfieldNC27577 35.5075-78.3475

Great service.




Review of Call Pernell, Inc

I can't thank you enough for sending him to me. He was so very kind and professional. He explained everything in great detail and I know I am in good hands for the new install. Please give him a nice raise. He deserves it and represents your company very well.

SmithfieldNC27577 35.505-78.3475

The best




Review of Call Pernell, Inc

We have used Call Pernell for years. They are dependable, knowledgeable, and available. They stand by their work.

SmithfieldNC27577 35.505-78.3575

William was thorough, professional, and educational!!




Review of Call Pernell, Inc

William diagnosed the problem (which was quite simple given his experience), addressed the problem, and then gave me a quick lesson in how to prevent the problem from happening again. He also provided some safety advice if I wanted to start using the blower portion of the space heater. Thank you.

SmithfieldNC27577 35.5025-78.3475

Always great service




Review of Call Pernell, Inc

Chris is an awesome technician. We’re always glad to see him perform our maintenance on our system. Great job’b

SmithfieldNC27577 35.53-78.41

Pernell




Review of Call Pernell, Inc

Pricing is best if you are in their yearly program that gives Fall and Spring cleanings. If there is a problem with any part of their machinery, there is a discount on parts, so that helps. I have found Pernell to be prompt, polite, and easy to work with.

SmithfieldNC27577 35.505-78.3525

Awesome Service!




Review of Call Pernell, Inc

William provided excellent customer service. He is extremely patient, he is a great listener and he is, most of all, knowledgeable. He is very experienced in his craft, and, it is nice to be able to learn from him during his service calls. We truly appreciate his expertise and outstanding service.

SmithfieldNC27577 35.515-78.345

Great




Review of Call Pernell, Inc

William bradley, josh did a wonderful job on replaceing my new air pack inform me how to best save energy on my new unit also clean up behind them self which I love would recommend them for any job. Hope

SmithfieldNC27577 35.53-78.36

Excellent Technician




Review of Call Pernell, Inc

Chris K is an excellent technician, knowledgeable, respectful, and professional.

SmithfieldNC27577 35.4975-78.355

Great Service




Review of Call Pernell, Inc

very. Satisfied

SmithfieldNC27577 35.5-78.34

Fast Service. Excellent results




Review of Call Pernell, Inc

Technician showed up promptly. Sorted problem immediately. Great and friendly service.

SmithfieldNC27577 35.51-78.32

Great service! Great Technician!




Review of Call Pernell, Inc

William was nice from the jump. Very knowledgeable and very helpful and just seemed like a really cool guy. Loved having him over to fix our AC and some great conversation.

SmithfieldNC27577 35.5775-78.3425

Great job




Review of Call Pernell, Inc

Excellent service with tons of information, clear guidance and recommendations!

SmithfieldNC27577 35.5-78.3525

Great service and very informative




Review of Call Pernell, Inc

Very thorough, detailed and extremely informative, which I truly appreciate. I want to not only know what is going on and why, but info on what I can do to help keep my system running well. I got all of that today. Very pleased.

SmithfieldNC27577 35.5-78.3525

Great service




Review of Call Pernell, Inc

He was very nice & communicated well.

SmithfieldNC27577 35.52-78.32

Wiiliam is great!




Review of Call Pernell, Inc

William is awesome! William is a great troubleshooter and worker. William is intelligent, and knows his job. I will always ask for William at Call Pernell when I have I need for HVAC repairs.

SmithfieldNC27577 35.5425-78.3625

Excellent service




Review of Call Pernell, Inc

Chris K is a well mannered young man ; he diagnosed and corrected the problem very timely, even going to Raleigh on Saturday to get the part. Thank you Chris !

SmithfieldNC27577 35.5075-78.3475

Awesome ServiceMr




Review of Call Pernell, Inc

Mr Will, was fantastic . Very concerning with our problem. He took care of our problem with excellent skills. Very well manner , polite. mr Will is an asset to your. Company.

SmithfieldNC27577 35.505-78.3525

Great & Quick Service




Review of Call Pernell, Inc

William is very knowledgeable and helpful - he explained everything he addressed today - we appreciate his service!

SmithfieldNC27577 35.5075-78.325

Great service in a busy summertime heat. Prompt phone notifications.




Review of Call Pernell, Inc

Chris has been here a few times trying to revive my older AC unit. Very pleasant & takes time to explain things to me. Also went beyond by changing the direction of my ceiling fans. New unit became needed & Chris & entire install team did a great, methodical job! My house is starting to cool already. I am 74 & so grateful!!

SmithfieldNC27577 35.4975-78.3625

Another Good Employee




Review of Call Pernell, Inc

Chris did a great job assisting William and explaining procedure for cleaning outside units.

SmithfieldNC27577 35.4775-78.3825

Good employee




Review of Call Pernell, Inc

William did excellent in explaining the problems, offer solutions and pricing info. Also explained maintenance options. Very pleased with his work.

SmithfieldNC27577 35.4775-78.3825

Service Review




Review of Call Pernell, Inc

SmithfieldNC27577 35.5125-78.3475

Awesome service and a great price!




Review of Call Pernell, Inc

William is our main technician very knowledgeable with many years of experience. He's a show and trusted source of what's truly needed. We appreciate the company being local for our community. Thanks for your prompt service!

SmithfieldNC27577 35.5-78.34

FAST Response/ Arrival




Review of Call Pernell, Inc

Very thorough and professional service 👏

SmithfieldNC27577 35.56-78.37

Exceptional service with World Class Customer Service




Review of Call Pernell, Inc

Called yesterday and go service today. I was estimated a 1-3 work window and received a call telling me they were on the way. Chris showed up on time and provided World Class customer service. He explained issues he discovered and options I had. Extremely satisfied with cost of repairs and overall experience.

SmithfieldNC27577 35.565-78.365

Fantastic service!




Review of Call Pernell, Inc

William was on time, took care to perform not just adequate but excellent service. He evaluated my non-working AC for any and all issues, starting with those that would provide the quickest, least costly fix and moving up the scale. He found the issue, explained to me what was required and performed the necessary service in a timely manner. He waited to make sure his service was adequate before leaving.

SmithfieldNC27577 35.505-78.35

Great service




Review of Call Pernell, Inc

It was very professional

SmithfieldNC27577 35.495-78.3625

Great Customer Service




Review of Call Pernell, Inc

William came out to look at our problem quickly. He gave us multiple options for our needs. THANKS!

SmithfieldNC27577 35.485-78.255

Great Customer Service




Review of Call Pernell, Inc

William and everyone at Pernell reacted quickly today to get our home cool again!! Thank you all!!

SmithfieldNC27577 35.5025-78.36

William is awesome, I totally trust his opinion and diagnosis. He did and excellent job !!




Review of Call Pernell, Inc

William is awesome, very knowledgeable and professional, I’m very pleased with his job performance !! He is very patient and nice as well !!

SmithfieldNC27577 35.5675-78.37

Andy N.

Andy N.

Trane gas package unit repair

Near E Holt St, Smithfield, NC 27577
William B.

William B.

Heat not working

Near Lemay St, Smithfield, NC 27577
Chris  K.

Chris K.

Service on Trane heat pump split system

Near Laurel Dr, Smithfield, NC 27577
Smithfield, NC - Service on Trane heat pump split system
William B.

William B.

Duct work has smutty particles coming out of it

Near Laurel Dr, Smithfield, NC 27577
Andy N.

Andy N.

Carrier infinity dual fuel maintenance

Near Packing Plant Rd, Smithfield, NC 27577
William B.

William B.

Trane split system tune up

Near Carissa Dr, Smithfield, NC 27577
William B.

William B.

Winter tune up on Trane split system

Near Carissa Dr, Smithfield, NC 27577
Chris  K.

Chris K.

Three system service

Near Ogburn Rd, Smithfield, NC 27577
Smithfield, NC - Three system service
William B.

William B.

Goodman gas pack tune up

Near Senna Dr, Smithfield, NC 27577
Chris  K.

Chris K.

Repair on Ruud heat pump package unit

Near Lakeview Pl, Smithfield, NC 27577
Smithfield, NC - Repair on Ruud heat pump package unit
Chris  K.

Chris K.

Maintenance on American standard heat pump split system

Near Landfall Ln, Smithfield, NC 27577
Smithfield, NC - Maintenance on American standard heat pump split system
Aristo W.

Aristo W.

No heat call at gas pack unit Goodman

Near W Holding St, Smithfield, NC 27577
Smithfield, NC - No heat call at gas pack unit Goodman
Andy N.

Andy N.

American Standard gas furnace repair

Near Tralee Dr, Smithfield, NC 27577
Chris  K.

Chris K.

Lennox heat pump split system maintenance

Near Raptor Drive, Smithfield, NC 27577
Smithfield, NC - Lennox heat pump split system maintenance
William B.

William B.

Follow up visit for filters

Near N 2nd St, Smithfield, NC 27577
William B.

William B.

Amana split system not working

Near Runneymede Pl, Smithfield, NC 27577
William B.

William B.

Goodman split system tune up

Near Hibernia Ct, Smithfield, NC 27577
Aristo W.

Aristo W.

Maintenance performance of season at split heat pump system Lennox

Near Chestnut Dr, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at split heat pump system Lennox
William B.

William B.

Tune up on gas package unit

Near S 1st St, Smithfield, NC 27577
Aristo W.

Aristo W.

Maintenance performance of season at split heat pump systems Amana

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at split heat pump systems Amana
William B.

William B.

Amana 2 split system tune ups

Near S Brightleaf Blvd, Smithfield, NC 27577
William B.

William B.

Goodman heat pump/ mortex airhandler tune up

Near E Abbey Ct, Smithfield, NC 27577
Aristo W.

Aristo W.

Star up new split heat pump system Amana doe second floor

Near McCoy Dr, Smithfield, NC 27577
Smithfield, NC - Star up new split heat pump system Amana doe second floor
Aristo W.

Aristo W.

Thermostat is blind at rooftop gas package unit carrier

Near Berkshire Rd, Smithfield, NC 27577
Smithfield, NC - Thermostat is blind at rooftop gas package unit carrier
Andy N.

Andy N.

Fall maintenance

Near Watersedge Ln, Smithfield, NC 27577
William B.

William B.

Clean and check of gas pack, after duct work was completed

Near Stevens Sausage Rd, Smithfield, NC 27577
Chris  K.

Chris K.

Maintenance on Goodman heat pump split system

Near Powell Dr, Smithfield, NC 27577
Smithfield, NC - Maintenance on Goodman heat pump split system
Aristo W.

Aristo W.

Maintenance performance of at gas pack unit Amana

Near Oak St, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of at gas pack unit Amana
William B.

William B.

Winter tune up on Amana and Nordyne split system

Near Lake Park Cir, Smithfield, NC 27577
Chris  K.

Chris K.

Maintenance on heil heat pump split system

Near Bradford St, Smithfield, NC 27577
Smithfield, NC - Maintenance on heil heat pump split system
Andy N.

Andy N.

Installed Goodman heat pump

Near S Crescent Dr, Smithfield, NC 27577
Andy N.

Andy N.

Fall maintenance

Near Sunset St, Smithfield, NC 27577
Aristo W.

Aristo W.

Replaced circuit board of mini split heat pump system Payne

Near S Vermont St, Smithfield, NC 27577
Smithfield, NC - Replaced circuit board of mini split heat pump system Payne
Andy N.

Andy N.

Heil heat pump maintenance

Near Stone Ridge Dr, Smithfield, NC 27577
William B.

William B.

New system start up

Near Edgewater Dr, Smithfield, NC 27577
Aristo W.

Aristo W.

Maintenance performance of season at hot water boiler Burnham

Near W Meadowbrook Dr, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at hot water boiler Burnham
Aristo W.

Aristo W.

Maintenance performance of season at gas pack unit does first floor

Near S 1st St, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at gas pack unit does first floor
Aristo W.

Aristo W.

Maintenance performance of season at split heat pump system Rudd does second floor

Near E Meadowbrook Dr, Smithfield, NC 27577
Smithfield, NC - Maintenance performance of season at split heat pump system Rudd does second floor
Chris  K.

Chris K.

Replaced heat exchanger in Lennix gas pack

Near NC-210, Smithfield, NC 27577
Smithfield, NC - Replaced heat exchanger in Lennix gas pack
William B.

William B.

Replaced blower assembly for a Nordyne gas pack/ maintenance

Near Afton Ln, Smithfield, NC 27577
Chris  K.

Chris K.

Routine maintenance on Amana heat pump package unit

Near S 1st St, Smithfield, NC 27577
Smithfield, NC - Routine maintenance on Amana heat pump package unit
William B.

William B.

New Goodman gas pack start up

Near S 1st St, Smithfield, NC 27577
Chris  K.

Chris K.

Call Maintnance on Trane heat pump package unit

Near McCoy Dr, Smithfield, NC 27577
Smithfield, NC - Call Maintnance on Trane heat pump package unit
Andy N.

Andy N.

Amana furnace installed

Near N 3rd St, Smithfield, NC 27577
Aristo W.

Aristo W.

Not heat call at gas pack unit Carrier infinity

Near Goldsboro Rd, Smithfield, NC 27577
Smithfield, NC - Not heat call at gas pack unit Carrier infinity
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service
 
Call Pernell
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service