Smithfield
Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC
In the Smithfield area, Call Pernell is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC in Smithfield NC. Call us today at (919) 934-0153!
Local Reviews
for Smithfield, NC
Powered by Nearby NowFAST, professional service!
Morgan - Smithfield, NC
Chris was wonderful! Highly knowledgeable with a quick repair. Pernell comes with our highest recommendations. They really helped us out of a really sweaty spot.
Perfect Service
David - Smithfield, NC
Very knowledgeable and professional
Really good service
Raul - Smithfield, NC
I really appreciate the quick response for when my ac went out. The unit was setup quickly and without anything extra. I will definitely recommend this Pernell to other people
Great Service, Wonderful Service ,THANK YOU
William - Smithfield, NC
Mr. Chris Kinley was our service person today , He explained what he was going to do & he found a problem & took care of it, A Very Kind man, Thank You Chris, You did a great job for us today , Esther Drake
Awesome Service!!
Paula - Smithfield, NC
Customer service was awesome. The technician was at my house within a couple hours, serviced my system and cleaned it. He knew his AC systems and was very knowledgeable about my system. I renewed my maintenance plan for another year so I’m good to go. Call Pernell for excellent service. My technician is awesome!!
William did a professional job. Great service!
JE - Smithfield, NC
Couldn't be any better! William explained my options and with no pressure..you better hang on to him.. Good help is hard to find!
Really great service
Raul - Smithfield, NC
Chris was really good in explaining everything that was needed for my unit
Thankful for Pernell!
Ashley - Smithfield, NC
Came home after work on Friday to find my upstairs thermostat without power. I climbed in the attic to investigate and found my drain pain almost overflowing with water. I called Pernell that night and William showed up early Saturday morning with a smile and ready to work. He explained the pan switch did what it was supposed to…cut off the unit so water wouldn’t continue to accumulate. He cleaned the drain line and remaining water out of the pan, and was on his way within an hour. So thankful to have a small town business like Pernell!
Chris Kinley
AngieTuggle - Smithfield, NC
Chris was amazing, kind, on point ,& a very polite well mannered young man. I bow and tilt my hat to Chris. Your the man shug ty so so very much. Pernell Heating and Air is my go to company from NOW ON. ⭐️⭐️⭐️⭐️⭐️⭐️
Awesome Service
Dalmara - Smithfield, NC
Gave me feedback and took the time to explain the situation. Very honest and straightforward!
Quick response, great service and price
Jerri - Smithfield, NC
William did a wonderful job of explaining what was needed to get our A/C up and running. That plus a very competitive price prompted us to cancel our current monthly service contract with another company and sign on with Pernell. Thanks for the time you spent with us today William.
Awesome service!
Tyler - Smithfield, NC
Fast, friendly, & great experience!
Great service
Melissa - Smithfield, NC
David
David - Smithfield, NC
Great service
Quick response, great service!
Vet Hospital - Smithfield, NC
William always provides great service and explains what he is doing to better our HVAC units
David - Smithfield, NC
Great service
Kimicka - Smithfield, NC
Friendly, fast, great service
Top Not h
Stephen - Smithfield, NC
William was knowledgeable, prompt, and personable. Shared information with me to make my HVAC system run more efficiently which hopefully leads to a longer life for the unit.
Thorough technician
Bill - Smithfield, NC
Both competent and friendly!
New system installed
Mike - Smithfield, NC
You will not find a more professional down to earth low pressure company than one. This business has s run with honesty and integrity. I meet seven of the employees during the process and all were a great experience. Would and will be recommended this company.
Great Service and Price
Dawn - Smithfield, NC
Service was provided same day of request. Technician did a thorough diagnostic assessment and suggested a solid repair option to get the AC up & running right away. Very much appreciated on a 92 degree day!!!
Excellent job.
Christian - Smithfield, NC
Costumer service was great. Work was done quickly and professionally.
Great service
Tyler - Smithfield, NC
Great customer service!!! Friendly
Angie - Smithfield, NC
The technician was friendly & honest! Our unit is old, instead of spending all that on repairs I’m getting a new unit. Speedy service so far. I appreciate you coming out so soon & checking my units. I would definitely recommend pernell to anyone who is looking to repair or replace their heating / AC unit. It was a pleasure from the first phone call for my appointment. Thank y’all!!!
As always, William does a great job.
David - Smithfield, NC
William serviced all three of our ac units. Always a good and complete job.
Service and Repair call
Larry - Smithfield, NC
William was very knowledgeable, efficient and personable. He gave me detailed information as to what was going on with all of the equipment.
Awesome service! Chris was very courteous & knowledgeable.
Carol - Smithfield, NC
He showed concern for my problem & worked quickly to resolve the problem.
Took the time to explain everything - truly appreciate the friendly, efficient service!
Eyecarecenter - Smithfield, NC
The best
Patymac - Smithfield, NC
We have used Pernell for years and have always been pleased with their professionalism and transparency about any work needed. William was our technician again today. He went above and beyond and identified a minor problem, that if not fixed would lead to much bigger issues. He is a jewel!
Great service
Tony - Smithfield, NC
William knows his job and explains the process in understandable terms. It was a pleasure to have him perform the wellness check on my new system... I learned a lot. Thanks William!
Sweater weather - yay the AC is fixed
Amanda - Smithfield, NC
The saga of fixing the HVAC in a house bought during the pandemic continued and William soldiered on, through the irksome task of testing individual wires and staying past “closing time” to get the job done. It’s muggy outside but I can finally say “ it’s kinda chilly in here”.
Heating & A/C
Lynette - Smithfield, NC
Great service
Amanda - Smithfield, NC
I thought I had a minor problem that turned out to be a big problem but William handled it like a pro and took and talked me through everything that was going on. Plus, my dogs loved him!
Great service
Hope - Smithfield, NC
Was awesome a great help to me
Great service, as always
Hedi - Smithfield, NC
Quick, professional service...as always.
Awesome customer service!!
Sally - Smithfield, NC
William did a great job replacing parts and getting my unit ready for the summer. He also took the time to explain a few ways I can help keep my unit in tip top shape! As always it is so nice working with all the staff at Pernell!! Thanks William!
Impressive team
Rockett - Smithfield, NC
When my heat pump went out the serviceman was prompt, explained the issues he discovered and outlined my options completely. I decided to replace the unit. The team explained the cost of possible replacements, financing options and how fast a new unit could be installed. The day of installation was smooth sailing! The install crew went straight to work to remove the old unit and put in the new heat pump. The service techs were Covid-conscious and cleaned up after they were finished. Their wrap-up technician even helped me get my thermostat programmed! Each team stopped to announce their arrival, introduce themselves and I was called throughout the process to be sure I understood what was happening, ensure everything was done well and met my expectations! Grateful to each of these professionals who took all the stress out of a stressful situation!
Great customer service!!
Sally - Smithfield, NC
William made sure to explain to me and show me what parts I needed replaced on my heat/air unit, as well as being thorough in finding out what parts were still under my warranty. I am thankful he took the time with me. Everyone at Pernell has been wonderful. I recommend them to everyone!! Thanks William!!!
pleasant experience
Gary(harkersman) - Smithfield, NC
William B installed some warranted parts and explained the benefits of installing a surge protector which he highly recommended. Thanks William for your advice to protect my HVAC system and installing the protector ! Service was thorough and courteous.
Great service !!!!!
Mary and Jimmy - Smithfield, NC
Andy and Chandler are the best! We will always be loyal Call Pernell customers!
Awesome job
Gonger - Smithfield, NC
Professional work and great service
Mr. Tony - Smithfield, NC
We are so pleased with Pernell as our heating and air conditioning provider. From the team that did the initial evaluation of our old system to Robert who assessed our houses needs to the installation crew and Andy who did the start- up .... these folks are trained professionals who take pride in their work. Couldn’t have asked for better service. In today’s world that’s not always a given. Would recommend them to anyone who needs a reliable, professional service provider
pleasant experience
Gary(harkersman) - Smithfield, NC
William displayed a confident knowledge in detecting the problems with my heating system . He was well mannered and courteous and thoroughly explained his findings understandably. As a result of his making this a pleasant experience, I signed up for the bi-annual service membership program.
Friendly and knowledgeable !
Karen - Smithfield, NC
Very happy with service call.Was able to get fixed temporarily until part ordered.
Fast and great service
Benjamin - Smithfield, NC
Aristo W.
Not cooling call at split heat pump system carrier communication system
Aristo W.
Maintenance performance of season at heat pump package unit Goodman
Chris K.
Capacitor maintenance
Chris K.
David ward Ashley ward
Aristo W.
Inspection carbon monoxide detector at gas furnace with straight ac
William B.
Changed furnace control board
Aristo W.
Maintenance performance of Heat pump package unit Lennox
Chris K.
Maintenance
William B.
New Amana system start up
Aristo W.
Not cooling call at Ruud gas pack unit with straight ac
Aristo W.
Maintenance performance in all three split systems with straight ac and gas heat
Aristo W.
Maintenance performance at three gas furnace with straight ac condenser units
William B.
Split system not cooling
Aristo W.
Not cooling call at heat pump package unit Goodman
William B.
Lennox gas pack clean and check
Aristo W.
William B.
Performed maintenance on carrier system
Aristo W.
Not cooling call at gas furnace with straight ac
Aristo W.
Water leak at ceiling
Chris K.
Maintenance
William B.
Lennox split system not cooling
William B.
Ac not cooling
Aristo W.
Not cooling call at split heat pump system Lennox
Aristo W.
Warranty call at split heat pump system Amana
Aristo W.
Not cooling call at split heat pump system Lennox
Chandler P.
Aristo W.
Replaced condenser fan motor under warranty at communication system infinity carrier
Aristo W.
Star new heat pump package unit Amana
Chris K.
Angie tuggle
Aristo W.
Not cooling call at new customer
Aristo W.
Not cooling call Goodman heat pump split system does first floor
William B.
Goodman split system not cooling
Aristo W.
Star new Amana split system heat pump
Aristo W.
Install new split heat pump system at second floor
William B.
Air handler under home drain is broken off
Aristo W.
Star new air handler unit install at attic space
William B.
Upstairs system not cooling
William B.
Lennox split system not cooling
William B.
Tempstar split system not cooling
Chris K.
New install
Aristo W.
Not cooling call at gas pack unit
William B.
Service on 2 Trane split systems
William B.
American standard split system not cooling
William B.
Goodman split system not cooling
William B.
Amana split system not cooling
PO Box 2200 Smithfield, NC 27577