Smithfield
Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC
In the Smithfield area, Call Pernell is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC. Call us today at (919) 934-0153!
Local Reviews
for Smithfield, NC
Powered by Nearby NowGeneral Service Call due to outage
Larry - Smithfield, NC
Called Pernell due to one of my two heat pumps not functioning properly. Andy arrived as scheduled, quickly diagnosed the problem. Resolved the issue and stayed until he had seen the system cycle through process. He fully explained the issue and corrective measures taken.
Great service!
Cheryl Oliver - Smithfield, NC
I recently had a new HVAC system installed by Call Pernell. I could not have asked for a better experience. Everyone involved in this project from identification of the problem with my former system to the installation of the new system seemed concerned about me….not just selling a system. I highly recommend Call Pernell.
Very Friendly
Dan - Smithfield, NC
Great Service, Knowledgeable Technician
Nancy - Smithfield, NC
I really appreciate Chris Kinley coming out so quickly this morning to access our problem. He was very knowledgeable about our unit and quickly figured out what was wrong. He got the part and fixed our unit. Our heat is back on and running like a charm. We won’t be cold tonight for sure! Chris was very professional and thorough. Our family was impressed by his knowledge and very friendly personality. We hope we don’t have anymore issues with our unit but if we do we hope Chris is our technician. He knows how to fix it!
Excellent service thanks!
Anna - Smithfield, NC
Perfect
As always, job well done
Beths - Smithfield, NC
Prompt, reliable & curtious
Great service! Thank you !!!
Johnson - Smithfield, NC
Great job ! Efficient, business like yet friendly
Fantastic service and advice.
Tyler - Smithfield, NC
Great service!!
Anna - Smithfield, NC
Respectful
Great Service!
Nicole - Smithfield, NC
This is our first experience with Pernell and we have been so pleased with their professionalism.
Outstanding service
Mike - Smithfield, NC
Very prompt and excellent customer service
Great service
Olivia - Smithfield, NC
William is an asset to the company. Very friendly, very knowledgeable. He went out of his way to go get the part needed to fix my heater so I would have heat in my house for my visiting family.
Timely, professional, and friendly service
Sharon - Smithfield, NC
I’m so very happy with and grateful for the service provided fro my elderly father. I was at Disney when my dad’s heat went out. With one call to Call Pernell, everything was assessed, repaired, and easy to pay for. Johnathon was a joy to work with over the phone!
Great Service
Tony - Smithfield, NC
Always a pleasure to have Pernell keeping an eye on my equipment. Chris is a super technician; professional and knowledgeable. Thanks Pernell!
Great service...as always!
Robert - Smithfield, NC
Service technician was prompt, friendly, knowledgeable, and respectful. Appreciated the call from the office letting me know the technician was on his way.
Great service!
Sally - Smithfield, NC
Very nice and did a great job. I never have any problems with Pernell. They are the best.
Call Pernell service call
Pansy - Smithfield, NC
William with Call Pernell delivered excellent customer service! He was very knowledgeable and kind. and helped us quickly identify the solution to the problem that we were experiencing.
Efficient, knowledgeable
Anna - Smithfield, NC
Chris K explained everything in terms of what was needed and what was recommended so I could make the determination without feeling like I was being “sold”. Good experience
Professionals at Work
Stephen - Smithfield, NC
Knowledgeable, personable, and prompt. Professionals at work.
Great Customer Service
Abby - Smithfield, NC
Mr
Amar - Smithfield, NC
Excellent tech ! Brilliant & very polite a true credit to Mr Parnel & his company ! Mr William
Very thorough, knowledgeable
Williams, Carolyn - Smithfield, NC
He explained what he was doing and very professional. I would recommend him to others.
Friendly, professional service
Chris - Smithfield, NC
Great service , knowledgeable, and kind.
Wanda - Smithfield, NC
Chris was very knowledgeable and helpful with getting my heat up and going. He did a very thorough check on everything. Prices I think were reasonable. Thank you Chris for your service.
very professional
JoanMclendon - Smithfield, NC
Super service!
Jean - Smithfield, NC
Chris did a great job with my routine maintenance call. He was thorough and answered every question. Thank you!
Quality Service
Dee - Smithfield, NC
Great service
Salethea - Smithfield, NC
Preventive maintenance gives me peace of mind!
Best service ever!!!
Annmarie - Smithfield, NC
Chris K came out did an awesome job! He made sure my electric panel had the proper amps, made sure my thermostat was properly set up and cleaned unit. He answered all my questions, very friendly great customer service
Great service and great people.
TD - Smithfield, NC
Nice folks & on-time!
Donald - Smithfield, NC
My needs were met without any delay, and everyone I dealt with was efficient, friendly, and informed. Prices were reasonable, and within what I would call industry normal.
Great service. Knowledgeable and friendly technician
James - Smithfield, NC
Great service
Amy - Smithfield, NC
Chris did a great job. Very nice guy and very efficient!
Great service
Jean - Smithfield, NC
Orace
Pollard - Smithfield, NC
Great service!
Excellent Service
Paula - Smithfield, NC
Andy did an awesome job troubleshooting the issue and fixing it. I highly recommend him and Pernell Inc!
Great Service!
Wagonwheel - Smithfield, NC
Prompt response
Jane - Smithfield, NC
I appreciated the quick response and attention to detail.
Great Service
Jimmy - Smithfield, NC
Above and beyond!
Rocky - Smithfield, NC
Pernell is the definition of professionalism! They went above and beyond the services of installing a new gas pack and diagnosed an area of the home not blowing air. The team quickly discovered and fixed yet issue allowing air to circulate throughout the home and not just one area. Additionally, the team even reconnected a duct that was left disconnected as a result of maintenance being done on the insulation in the basement. I now have Pernell on speed dial and will be using their services in the future. Thank you!
FAST, professional service!
Morgan - Smithfield, NC
Chris was wonderful! Highly knowledgeable with a quick repair. Pernell comes with our highest recommendations. They really helped us out of a really sweaty spot.
Perfect Service
David - Smithfield, NC
Very knowledgeable and professional
Really good service
Raul - Smithfield, NC
I really appreciate the quick response for when my ac went out. The unit was setup quickly and without anything extra. I will definitely recommend this Pernell to other people
Great Service, Wonderful Service ,THANK YOU
William - Smithfield, NC
Mr. Chris Kinley was our service person today , He explained what he was going to do & he found a problem & took care of it, A Very Kind man, Thank You Chris, You did a great job for us today , Esther Drake
Awesome Service!!
Paula - Smithfield, NC
Customer service was awesome. The technician was at my house within a couple hours, serviced my system and cleaned it. He knew his AC systems and was very knowledgeable about my system. I renewed my maintenance plan for another year so I’m good to go. Call Pernell for excellent service. My technician is awesome!!
Chris K.
HP package unit replacement
Andy N.
Rheem repair
Chris K.
Installation of 14 seer amana hp package unit
Aristo W.
Not heat call at split heat pump system Amana communication system does first floor
Chris K.
Recommend system replacement
Aristo W.
Not at 18 seer Amana split heat pump system
William B.
2 gas furnace winter tune ups
Chris K.
Hp package unit repair
Aristo W.
Not at gas furnace Rudd
Aristo W.
Not heat call at two gas furnace Rudd
Aristo W.
Inspection duct work just replaced last Friday because some animal damage at Carrier heat pump package unit
Aristo W.
Not heat call at gas pack unit Carrier
William B.
RUUD gas pack not heating
Aristo W.
Fixed few things to be inspection
Aristo W.
Follow up not heat call of Carrier gas furnace does the receiving rooms
Aristo W.
Replaced ignited circuit board at dual fuel heat pump package unit carrier
Aristo W.
Maintenance performance of three systems Amana and Goodman
Aristo W.
Not heat because heat pump system Carrier not satisfied temperature
William B.
Rheem gas pack not heating
William B.
Goodman/General Electric split system not heating
William B.
Goodman/General Electric heat not working
Chris K.
Leaking condenser coil
William B.
American standard split system not heating/cooling
Chris K.
Installation of Heat pump split system
Aristo W.
Not heat at split heat pump system Amana does first floor
Aristo W.
Not heat at new customer with split heat pump system Raheem
Chris K.
Heat pump package unit repair
Chris K.
Fall maintenance
William B.
Amana split system not cooling
William B.
Gas furnace not heating
William B.
Goodman package not heating
Aristo W.
Maintenance performance of season at split heat pump system Goodman
Jonathan S.
Lennox Heat Pump
Aristo W.
Maintenance performance of three systems Amana and Tempstar
Aristo W.
Maintenance performance of season at split heat pump system Tempstar
Aristo W.
Maintenance performance of season at gas pack unit Amana
Aristo W.
Maintenance performance of season at mobile home heat pump system
Aristo W.
Maintenance performance of season at gas furnace with case coil and straight ac
William B.
Winter tune up on Trane split system
Chris K.
Amana Inverter Heat Pump maintenance
Aristo W.
Maintenance performance of season at rooftop heat pump system carrier
William B.
Payne gas pack not heating
Aristo W.
Inspection rooftop unit
Chris K.
Winter maintenance
William B.
System not heating
PO Box 2200 Smithfield, NC 27577