In the Smithfield area, Call Pernell is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Selma, NC in Smithfield NC. Call us today at (919) 934-0153!
so, glad to have found this gentleman, very professional and knowledgeable
Chris is excellent at his job
Chris was very friendly and polite and got the work done quickly.
William was super getting our air conditioner fixed. He had to go up in the attic in this terrible heat and he always was smiling and pleasant.
William was very professional and had us up and running within the hour! He took the time to explain what was wrong and how he was going to remedy the issue. Teach a man to fish.....He also signed us up for a yearly maintenece plan, which saved us money on the spot!
He was very polite and respectful, always remembering to put on his booties. The job was done quickly and efficiently with no hidden surprises or costs
Great job on the installation of my new unit. They did a fantastic job
Made sure we understood how to adjust thermastat. Stayed till we felt the temperature start going down. Great customer service.
Tech was very knowledgeable, very courteous, and professional
Chris was very professional. Very knowledgeable, and respectful. I’m very pleased with his service. Thank You!
Quick response time
Was very friendly and compassionate
Professional, courteous, and reasonably priced
William the technician very professional as always
Keep up the good work 👍🏼
Once again William was very helpful, professional, and courteous. This is why my family sticks with Pernell.
Fortunate...My AC went out and a fuse blew because of the storms. Fortunate...Jonathan is so kind and made sure I would be seen....Fortunate...the issue was found immediately by William and Chris. I’m very fortunate...
A great recommendation! I spoke with Jonathan who was so kind. I told him of my situation and he made sure William and Chris could see me that very day. I was stressed to say the least and they both explained things to me as a team and I was put at ease. Job done, an explanation I could understand was given and the bricks slid off my shoulders!
Quickly resolved issue.
Mr. Walle was professional and courteous. He took the time to explain things while he was inspecting and servicing my AC unit, which is greatly appreciated.
William and Chris arrived at exactly the time quoted. They both were very friendly and pleasant. They started trouble shooting immediately and they were very detailed in explaining what they found as well as repairing the issues and making suggestions for future self maintenance such as types of filters to use and such. They didn't just rush in, fix the problem and hand us a bill. They very detailed as they went along as well as informing us on costs. Theses were two guys get a 10+.
Quick diagnosis and easy fix as it was just a clogged drain hose from the compressor. This is why the service plan is so convenient and important. Thanks for the quick response.
William immediately struck me as a really nice guy that knew his stuff. He immediately diagnosed the problem with our AC, fixed it and recommended another part be replaced. Pernell got him to us the same day we called and they treated us so well that we bought a service plan. See you this winter!
I have had my fair share of issues with the HVAC industry. The technician Parnell’s sent was knowledgeable and HONEST. I am looking forward to them taking care of my HVAC needs.
Williams knowledge and expertise of HVAC unsurpassed my expectations and just a great person to deal with
Awesome. Were triggered by instagram video. Changed filter, tested system which revealed problem. We like proactive service.
Explained everything that was done and double checked everything before he left.
Great service and price
Split system tune up
Split system tune up
Ac not cooling
System tune up on Trane gas pack