Selma

Brilliant job!

Cassia - Selma, NC
15 hours ago

He had some issues syncing our nest thermostat to our new system but he did what he needed to do to get the job done and ensure our satisfaction with the job. Very impressed with his work and his professional conduct.

Great service

Joe - Selma, NC
3 days ago

Prompt and reliable

Great as always

Cassia - Selma, NC
5 days ago

Great as always. He arrived on time, got the job done well and with a smile

Great service

Wendy - Selma, NC
6 days ago

I called this morning. I spoke to a real person she was super nice took my information and got us me on the schedule today! I received a phone call about 15 minutes before my technician arrived. It was super fast I must add less than 2 hours after I called. The technician was great professional and explained all our options in detail. Super pleased with the price as well.

Excellent, Professional Technician

Patrick - Selma, NC
12 days ago

Will was great. Knowledgeable, communicative, and open. He let me know what he was doing, why he was doing it, and demonstrated his findings. I got a clear explanation of the problem and a quoted solution. Fantastic.

I felt like Chris was up front and honest someone you could trust.

Tara - Selma, NC
14 days ago

We talked for a bit after he was done and I felt like he and the company were trustworthy and I believed he would never leave things unfinished. Good job. It was only a maintenance call on my brothers system but I gave a top excellence rating feeling they would be a good company to use in the future.

Ease of service

Latoya - Selma, NC
14 days ago

Chris was very polite, heat his mask on inside of the premises and explained himself very simply for me to understand.

Annual service visit

James - Selma, NC
33 days ago

Wally is very professional and performed a detailed service check on our system. He also asked if we had been having any issues.

Excellent service

Lanewala - Selma, NC
49 days ago

Pernel is setting bar high for other competition companies by providing excellent customer service. Keep up the good work.

William was very friendly and professional. He was knowledgeable and very patient with all my questions...Thank you William!!

Yolanda - Selma, NC
56 days ago

Another great visit

Alexandre - Selma, NC
69 days ago

We've relied on Pernell for years to keep our heating and air systems running smoothly. Just had our annual pre-winter visit to get our seasonal maintenance done. Our tech, Wally, has been to our house many times, so he knows where everything is and he always does a great job.

Sigh of Relief!

Amy - Selma, NC
71 days ago

William was prompt, patient with my concerns and again, a good Fall review was listed on my “report card”! I have an older system and the staff at Pernell are there for me! As a side note, I now have a Pumpkin Pernell sign in my yard to support a good Heating and Air company!!!

Great service

David - Selma, NC
76 days ago

Awesome service

David - Selma, NC
88 days ago

From the first phone call with Jonathan to the service call with William I am more then happy with the service so far

Annual hvac service

Clay - Selma, NC
94 days ago

Andy always provides top notch service and is a great guy all around. He takes the time to explain whats he's doing and doesn't mind me being nosy and asking questions. He also takes the time to explain what he's doing. I love working with Call Pernell!

Furnace

James - Selma, NC
101 days ago

Awesome service

Ben - Selma, NC
104 days ago

Mr. William was very thorough and knowledgeable. He is very polite and courteous. It’s a pleasure to have William service our unit

Amazing tech

Christopher - Selma, NC
106 days ago

William is all ways super friendly, and transparent with everything he does. Make it easy to know how everything is going with my unit.

Glad to have Pernell in Selma!!!

Evelyn Costelloe - Selma, NC
116 days ago

Already getting great feedback about you guys. Had Chris Kinley to come out to check heating system and gas fireplace. Awesome service and what a deal. I paid slightly under a hundred for another business to check out my air conditioner. They never mentioned that my heating and air was a combined system. For $180 Pernell not only serviced all three item but I get 15 percent off parts and labor for a year plus two cleaning visits and PROMPTO service. See if you can beat that!!!!!!!!!

excellent

Carleen - Selma, NC
133 days ago

so, glad to have found this gentleman, very professional and knowledgeable

Great service

Penny - Selma, NC
137 days ago

Chris is excellent at his job

Friendly hard working guys

Atkinson - Selma, NC
150 days ago

Chris was very friendly and polite and got the work done quickly.

So thankful for the great service

Roberta - Selma, NC
154 days ago

William was super getting our air conditioner fixed. He had to go up in the attic in this terrible heat and he always was smiling and pleasant.

Sunday night emergency

Clay - Selma, NC
162 days ago

William was very professional and had us up and running within the hour! He took the time to explain what was wrong and how he was going to remedy the issue. Teach a man to fish.....He also signed us up for a yearly maintenece plan, which saved us money on the spot!

Amazing customer service

Megan - Selma, NC
164 days ago

Great and trustworthy service as always!

Cassia - Selma, NC
202 days ago

He was very polite and respectful, always remembering to put on his booties. The job was done quickly and efficiently with no hidden surprises or costs

Great Service

Tony - Selma, NC
235 days ago

Great job on the installation of my new unit. They did a fantastic job

friendly and knowledgable

Robert - Selma, NC
259 days ago

Made sure we understood how to adjust thermastat. Stayed till we felt the temperature start going down. Great customer service.

Awesome service

Ben - Selma, NC
286 days ago

Tech was very knowledgeable, very courteous, and professional

Great Service, same day within 1.5 hours.

Philip - Selma, NC
297 days ago

Chris was very professional. Very knowledgeable, and respectful. I’m very pleased with his service. Thank You!

Good service and punctual

Moses - Selma, NC
326 days ago

Great Service

Roslyn - Selma, NC
339 days ago

Very friendly

Awesome service

Mary - Selma, NC
342 days ago

Quick response time

Great customer service

Rosyln - Selma, NC
355 days ago

Was very friendly and compassionate

Great Service

Wethington - Selma, NC
370 days ago

Professional, courteous, and reasonably priced

Great service

Preston - Selma, NC
434 days ago

William the technician very professional as always

Great service, friendly staff who cares and listens.

Jumana - Selma, NC
451 days ago

Keep up the good work 👍🏼

Awesome!!!

Spiro - Selma, NC
466 days ago

Once again William was very helpful, professional, and courteous. This is why my family sticks with Pernell.

Fortunate!

Amy - Selma, NC
510 days ago

Fortunate...My AC went out and a fuse blew because of the storms. Fortunate...Jonathan is so kind and made sure I would be seen....Fortunate...the issue was found immediately by William and Chris. I’m very fortunate...

Wonderful, Caring Service!

Amy - Selma, NC
515 days ago

A great recommendation! I spoke with Jonathan who was so kind. I told him of my situation and he made sure William and Chris could see me that very day. I was stressed to say the least and they both explained things to me as a team and I was put at ease. Job done, an explanation I could understand was given and the bricks slid off my shoulders!

Superior service! Customer oriented.

Hal - Selma, NC
515 days ago

Quickly resolved issue.

Thanks

Mr. Gilmore - Selma, NC
550 days ago

Mr. Walle was professional and courteous. He took the time to explain things while he was inspecting and servicing my AC unit, which is greatly appreciated.

Excellent service, affordable price

Shirley - Selma, NC
552 days ago

William and Chris arrived at exactly the time quoted. They both were very friendly and pleasant. They started trouble shooting immediately and they were very detailed in explaining what they found as well as repairing the issues and making suggestions for future self maintenance such as types of filters to use and such. They didn't just rush in, fix the problem and hand us a bill. They very detailed as they went along as well as informing us on costs. Theses were two guys get a 10+.

Easy Peezy

Curtis - Selma, NC
564 days ago

Quick diagnosis and easy fix as it was just a clogged drain hose from the compressor. This is why the service plan is so convenient and important. Thanks for the quick response.

William was great and we're happy with Pernell.

James - Selma, NC
579 days ago

William immediately struck me as a really nice guy that knew his stuff. He immediately diagnosed the problem with our AC, fixed it and recommended another part be replaced. Pernell got him to us the same day we called and they treated us so well that we bought a service plan. See you this winter!