In the Smithfield area, Call Pernell is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Selma, NC. Call us today at (919) 934-0153!
Our technician Christopher was here within Four hours of my call. Fixed us up without delay. Great job.
Pernell has always provided us with the best service.
Wonderful company to deal with. Prompt. Work done very quickly and efficiently. Helpful in answering all our questions. We love our mini split unit. Highly recommend this company!
Friendly customer service
Andy was professional,and very thorough in servicing our system. I would recommend His services and Pernell to everyone
My wife and I have been Loyal Pernell customers for years. William B is a top-notch expert who takes the time to explain things to us and we just couldn’t be happier with the service.
Service was very good. Service man did a very good job and was very efficient.
Andy very profu
Thankful for William and his work. He was able to discern the motor for my air handler even though it’s super old and one of his teammates ran it out from the shop to take care of it the same day. Even though it wasn’t an emergency.
Workers who came were outstanding
William was GREAT!!! Explained everything and he was thorough, quick, and knowledgeable. Prices were great as well. Thank you for being awesome!
The guys came in a timely fashion, told me what needed to be done, made minor adjustments, explained what they did & said I should do well until the next service inspection. I was happy with the outcome.
Customer service is excellent and within a timely manner!!
Chris was very knowledgeable and figured out my issues in a very timely manner! Would definitely recommend to others!!
Service is great. This was a last-minute call late on a Friday. Thanks for the quick response.
Came in so fast and very efficient!!! Very nice and helpful!!!
Great service and Chris was very nice and professional...explaining everything to me in detail
He had some issues syncing our nest thermostat to our new system but he did what he needed to do to get the job done and ensure our satisfaction with the job. Very impressed with his work and his professional conduct.
Prompt and reliable
Great as always. He arrived on time, got the job done well and with a smile
I called this morning. I spoke to a real person she was super nice took my information and got us me on the schedule today! I received a phone call about 15 minutes before my technician arrived. It was super fast I must add less than 2 hours after I called. The technician was great professional and explained all our options in detail. Super pleased with the price as well.
Will was great. Knowledgeable, communicative, and open. He let me know what he was doing, why he was doing it, and demonstrated his findings. I got a clear explanation of the problem and a quoted solution. Fantastic.
We talked for a bit after he was done and I felt like he and the company were trustworthy and I believed he would never leave things unfinished. Good job. It was only a maintenance call on my brothers system but I gave a top excellence rating feeling they would be a good company to use in the future.
Chris was very polite, heat his mask on inside of the premises and explained himself very simply for me to understand.
Wally is very professional and performed a detailed service check on our system. He also asked if we had been having any issues.
Pernel is setting bar high for other competition companies by providing excellent customer service. Keep up the good work.
We've relied on Pernell for years to keep our heating and air systems running smoothly. Just had our annual pre-winter visit to get our seasonal maintenance done. Our tech, Wally, has been to our house many times, so he knows where everything is and he always does a great job.
William was prompt, patient with my concerns and again, a good Fall review was listed on my “report card”! I have an older system and the staff at Pernell are there for me! As a side note, I now have a Pumpkin Pernell sign in my yard to support a good Heating and Air company!!!
From the first phone call with Jonathan to the service call with William I am more then happy with the service so far
Andy always provides top notch service and is a great guy all around. He takes the time to explain whats he's doing and doesn't mind me being nosy and asking questions. He also takes the time to explain what he's doing. I love working with Call Pernell!
Mr. William was very thorough and knowledgeable. He is very polite and courteous. It’s a pleasure to have William service our unit
William is all ways super friendly, and transparent with everything he does. Make it easy to know how everything is going with my unit.
Already getting great feedback about you guys. Had Chris Kinley to come out to check heating system and gas fireplace. Awesome service and what a deal. I paid slightly under a hundred for another business to check out my air conditioner. They never mentioned that my heating and air was a combined system. For $180 Pernell not only serviced all three item but I get 15 percent off parts and labor for a year plus two cleaning visits and PROMPTO service. See if you can beat that!!!!!!!!!
Goodman split system not cooling
Summer maintenance
Installed Amana heat pump
Mini split not operating
Start up of new Amana split system
System not cooling
Spring tune up on 2 American standard split systems
Amana split system not cooling
American Standard heat pump spring maintenance
Set up spot cooler until ac is replaced
Rudd split system not working.
Amana gas pack tune up
Spring tune up on Amana package system
2system clean and check
Amana system not cooling
2 RUUD SPLIT SYSTEMS NOT COOLING
Amana not cooling
Amana tune up of gas pack
Spring maintenance on Amana inverter heat pump
American standard split system system tune up
Quote on new system, dropped off spot cooler as well
RUUD packackage tune up
Comfortmaker tune up
Spring maintenance