Your Best Choice for AC, Furnace, and Heat Pump Repair in Selma, NC (2)

William came out 7:30 Monday evening traveling from 30 minutes away to help us out. As he worked on our AC unit that was dripping water from our ceiling he discovered out drain was clog. He went out and cleared the drain line when a thunder and lightning storm came upon us. Talk about a dedicated man, he continued to work until he finished but he was safety conscious. He promised to come back tomorrow with spot coolers as there was something more going on with our unit. He followed up on that promise.

William was very thorough and actually arrived ahead of time which I had approved prior to his arrival. He explained his findings and made sure that I had no lingering questions. He performed a good maintenance job and I was quite satisfied with his thoroughness.

Very thorough job. He was super professional and a very nice man. I have been so pleased with your services and glad I found Pernell thank you.

This professional is a standard bearer that does the organization true dedication and devotion.

Our technician was professional, knowledgeable and friendly while being honest about our ancient unit. We ate glad we have the maintenance plan!!!!

Excellent service

He did a great job!

Excellent service zero wait time

Excellent service

William checked everything very thoroughly. He explained very well what He was doing and what any future needs might be. I am recommending Him for anyone's needs. I also appreciate Pernell

Chris Kinley was very thorough, prompt, and professional. He was able to answer all of my questions to my satisfaction.

I recommend Call Pernell to everyone I can. And Andy is very customer oriented and did an excellent job for us. Very knowledgeable and friendly.

Check our unit and told us what was wrong within a hour. Gave us a good price and did excellent work.

Chris was cordial, kind and clear on the status of our system and future needs.

William and the Call Pernell group saved the day! We were almost going to be stuck without heat this weekend and it’s supposed to get below freezing, but not on Pernell’s watch! They got the part and William fixed my unit in a flash! William made sure to explain everything about what was wrong and even took the time to make sure the new part and unit were working correctly. I can always rely on Call Pernell!

Answered any questions we had; explained what and why system was acting up

He was very professional and nice

Great customer service. I would definitely recommend Pernell to anyone

Technician did an awesome job on our maintenance visit.

He was very polite, patience and knowledgeable.

No concerns

The tech (William) walked thru all the issues and options and kept me abreast of what to expect. Great service and very responsive

Guy showed up on time, worked quickly, and fixed my issues.

He explained everything to us where we understood what was happening with our system

Good service and courteous

Chris showed up on time, went right to work and even went over and above to make sure we were comfortable and satisfied. Thanks guys

William always explains everything and offers helpful advice on keeping our heating and air conditioning running smoothly.

Best in class

This will make the second time that Chris has come out to the house to do service. He is always very professional and polite. He is very helpful with keeping me updated on future repairs that will be needed.

Chris came out and got right to work, performing a thorough job. As always, his attention to detail was exemplary. He addressed my concern about lack of airflow to one of the bedrooms and solved the issue within minutes. Thank you for such great service!

Quick and personable answering questions and explaining the problem

Wonderful

Chris was consistently professional, polite, and friendly while performing maintenance on my HVAC system. I was very pleased.

Installed mini-split for bonus room. Quick work. Friendly service people. Everything cleaned up and helped me orient to new system.

We always get a call to let us know a technician is on the way, which gives us time to straighten the house. Chris is very personable, professional, and I feel he has our best interest in mind. I also like the fact that I never forget about having our system service with the yearly service plan.

Chris was very professional, has a pleasant personality. He lets us know the issues with our unit and resolved it, and it didn’t take him long to fix it. Any questions or concerns were answered! Also the price was good! I definitely recommend Pernell, Inc.

Very professional work

Punctual. Courteous. Knowledgeable. Honest

As always the folks at Call Pernell are prompt, courteous, and professional.