Your Best Choice for AC, Furnace, and Heat Pump Repair in Selma, NC (2)

William came out on time and did a great job of troubleshooting and identifying the issue that was preventing my heat pump from working. Once he completed the job he explained exactly what was wrong and provided me with additional paperwork to follow up in the future. He did an excellent job and I was satisfied with everything he did.

I was able to get an appointment quickly. Chris was on time and he explained everything clearly. Giving us options but not pushy. I will definitely be doing business with Pernell again.

Great service

Call Pernell! Chris came today to service our unit for the summer. He's always professional and let's me follow him around and ask stupid questions. Pernell does a great job keeping us informed and Chris took the time to explain what he did today and how that applied to the bill. I highly recommend calling Pernell.

William did an excellent job and explained everything thoroughly

Mr Andy was able to diagnose and fix the problem quickly with the wall unit. He tested both the wall units to ensure they were both working properly.

He was very kind and respectful to my elderly mother and listen to everything she had to say. He answered every question we had and was knowledgeable and he even gave her advice to help her unit last longer.

Dependable

Having Chris work on my heater today was very pleasant. He was very knowledgeable, polite, clean and professional. I will be asking for him for my next service!

Wonderful service

William was friendly and down to earth. He explained what was going on with my unit and took care of it for us.

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Chris is great. Didn’t pressure me into renewing my membership at that very second. Will definitely renew it soon.

William and Zach were great. Quick troubleshooting of the problem and a quick solve.

Andy was very thorough, friendly, and professional. In addition to performing maintenance on my HVAC system, he assisted me in setting up remote access to my thermostat.

Super nice and friendly and professional! Even brought in my delivery that got delivered while he was here! Highly recommend!

William was personable and efficient. This company continues to go above and beyond every time we need them.

Great service and excellent technician

Technician was on time and delivered the desired services. Alerted me to a potential issue and recommended a solution.

William did a good job of explaining the situation with my heater and giving different things to think about when I get the information from the office.

Ariosto performed a detailed inspection of my HVAC system which resulted in him diagnosing and resolving a problem that had been recurring. Very pleased with his service.

Answered my questions with full knowledge about each topic.

William is always very nice and pleasant. I appreciate all his conscientious hard work.

Chris was amazing. Very helpful and very knowledgeable. Would recommend him to anyone.

Super fast service and awesome customer service. 10/10 recommend!

Prompt and professional. Very thorough.

William came out 7:30 Monday evening traveling from 30 minutes away to help us out. As he worked on our AC unit that was dripping water from our ceiling he discovered out drain was clog. He went out and cleared the drain line when a thunder and lightning storm came upon us. Talk about a dedicated man, he continued to work until he finished but he was safety conscious. He promised to come back tomorrow with spot coolers as there was something more going on with our unit. He followed up on that promise.

William was very thorough and actually arrived ahead of time which I had approved prior to his arrival. He explained his findings and made sure that I had no lingering questions. He performed a good maintenance job and I was quite satisfied with his thoroughness.

Very thorough job. He was super professional and a very nice man. I have been so pleased with your services and glad I found Pernell thank you.

This professional is a standard bearer that does the organization true dedication and devotion.

Our technician was professional, knowledgeable and friendly while being honest about our ancient unit. We ate glad we have the maintenance plan!!!!

Excellent service

He did a great job!

Excellent service zero wait time

Excellent service

William checked everything very thoroughly. He explained very well what He was doing and what any future needs might be. I am recommending Him for anyone's needs. I also appreciate Pernell

Chris Kinley was very thorough, prompt, and professional. He was able to answer all of my questions to my satisfaction.

I recommend Call Pernell to everyone I can. And Andy is very customer oriented and did an excellent job for us. Very knowledgeable and friendly.