In the Smithfield area, Call Pernell, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Goldsboro, NC. Call us today at (919) 934-0153!
My technician Chris was friendly and informative. Went through his process of maintenance and was telling me what he was doing. Can't ask for anything more. Chris is a very good technician. John Cobb
Technician Chris was knowledgeable, professional and courteous. He has always provided quality service. Amazing service!
Chris did a quick and awesome job getting my Mothers AC going again on one of the hottest days this year!!!!
William showed up on time, troubleshooted our HVAC issue, and let us know our options. Also showed us what the problem was, and tested the unit while I was presemt.
I must say Chris is very knowledgeable and would love to see him the next time
Came out the same day. Chris was very professional and candid with our problem. Went out of his way to come back to make sure our system was up and running!
Arrived when promised, quickly found the problem and fixe our unit. Very knowledgeable and explained issues. Friendly and professional!
Chris knew what he was doing and explained everything to me vey well.
Thank you William B Tech and Pernell for their quick response and repair.
Purnell always has a technician available within 24 hours. Sometimes they call back and tell me they can come sooner. Always honest diagnosis. I have used them for over 10 years and won't call anyone else.
Service Technician Chris was very professional and courteous. He answered all my concerns and he has always provided top notch quality work and service. His expertise and superb customer service skills are impressive and are to be commended. Would highly recommend Service Technician Chris.
As always, very pleasant and outstanding service
Did a thorough inspection. Ordering a new part.
I'm really satisfied with the work !!! The installation crew worked like a well organized unit.
Our experience was excellent! We called to schedule, and they made an appointment for the next day! Also, our technician arrived right on time, was very knowledgeable and provided phenomenal customer service! He was not only patient with explaining the services we were needing, but he also took the time to get everything done instead of waiting to come back! We are looking forward to future servicing by Pernell!
Personnel very professional; work expertly completed. Well exceeded my expectations. Highly recommend!!
I would recommend calling Pernell for any AC and heating repairs. As I am a home owner but is also a senior and living on a fixed income, I continue to shop around to find the most efficient and economical as well as professional companies for any services needed for my home. William was the AC tech that serviced my AC today and are pleased and grateful that I now have my AC back working without having to go out a buy a new unit that was recommended by another AC company ..
My experience was positive with me enrolling in the maintenance plan as well
Respectful and very knowledgeable. Up front with unit issue which is appreciated.
Technician Chris was very professional, knowledgeable and courteous. Would definitely highly recommend this technician and company for the awesome quality of service.
Same day service, fixed on the spot.
Very prompt service. Technician was very professional, knowledgeable and answered all of my concerns. I was very satisfied with the service. I would highly recommend this company.
Caring service technician, took time to explain everything and made sure we were comfortable with the new unit before leaving. Everyone I have come in contact or talked to with this company have been great.
Very knowledgeable and respectful service men.
A One from start to finish
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