Your Best Choice for AC, Furnace, and Heat Pump Repair in Princeton, NC

Prefer William excellent service, explain all that needs to be done and what was done.

As always William and Carlos provided excellent service. They are very professional and very friendly. They let us know exactly what is going on with our units. They go out of their way to get answers to your questions and they are in full and immediate contacts with other employees if they need to inquire to answer your questions. They are knowable about their work and work is done in a timely manner.

I appreciate how they explained things to me and they were both very nice.

Chris and the Pernell team are the best you can find.

Their service is on time and informative and explains what’s going on with your system so that I understood!

William did an awesome job! Great customer service

William was great age very personable. Very pleased with the entire experience from Shana (spelling) to William. Thank you.

William was very experienced. Kind And polite, He did an amazing job. Not only cleaned the inside of the unit but the outside as well I would recommend Pernall Heating & AC to all Thank you William William

Willam and Carlos found a problem with the capacitor on our heat pump when they did our routine maintenance. I appreciate them taking the time to check everthing and find this problem and correct it.

Chris was a pleasure...he was efficient.. courteous and informative about my units...

Chris quickly identified issue and worked efficiently to clean AC unit restoring it to full function. Chris was courteous and pleasant.

Pernell has provide excellent service over the last several years. And, as we have come to expect, they called to reminds of the appointment, arrived on time and William was courteous and efficient. Give the high quality of their service and reasonable prices, we renewed our contract for another year!!

Very good and friendly staff.

Absolutely love this company. Hands down best around. They and friendly and helpful, extremely knowledgeable, and professional.

Very friendly and great knowledge of our system. Timely and professional!

Called and had a service tech show up in 30 minutes! Very professional and the prices were absolutely incredible. I would definitely recommend this business to everyone!

My technician was on time and friendly and explained details that I did not understand

Great service….called on Saturday morning and they were here hours later. William kept us update on progress and showed us what this issues were and what the cost would before work…..Call Pernell will be the first we call in the future.

Very fast response. Got same day service. Pernell Heating & Air really know how to treat customers.

He was very nice did a great job an very respectful

Ariosto W. very professional and courteous

Chris K was so nice. He explained everything to me as he went along. He took very good care of the unit. He went over and beyond his duty. There was a police incident that happened as he was leaving but he came back and stayed to make sure I was ok until the police said the area was all clear!!! Thank you so much Chris!!!!! Happy Thanksgiving!!! Chris deserves a RAISE!!!! He is OUTSTANDING!!!

He is punctual, professional, explains well and answers all questions. We can’t say enough about the trust we have in Ariosto and Call Pernell!!

Chris did a great job. He is very knowledgeable and professional.

Good service and friendly

Really friendly,showed me everything that was wrong with my HVAC.

William is very pleasant and professional

Great service yet again! Very respectful, and quick worker. He didn’t mind my curious kids or my friendly dog. Highly recommended.

Dependable Friendly and they get the job done the 1st time!

William was extremely professional. He walked me through all recommended maintenance and safety measures.

Excellent

Service is always on time and performed in a professional manner. Andy is always a pleasure to deal with.

Explained things and was very helpful and kind.