AC, Furnace, and Heat Pump Repair in Princeton, NC

Your Best Choice for AC, Furnace, and Heat Pump Repair in Princeton, NC (2)

In the Princeton area, Call Pernell, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Princeton, NC (2). Call us today at (919) 934-0153!

Recent Jobs and Reviews in Princeton, NC

Rated 4.9 out of 5 stars based on 94 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and loyalty. Customers consistently express appreciation for the professionalism, friendliness, and expertise demonstrated by the service team. Recurring themes include technicians being thorough, knowledgeable, and taking time to explain their work clearly, which gives customers confidence and peace of mind. The prompt response times and scheduling flexibility are frequently praised, with several customers noting same-day or next-day service availability. Many reviewers highlight the courteous and personable nature of the staff, emphasizing that technicians go above and beyond to help customers and provide exceptional care. The quality of maintenance work is repeatedly commended, with customers noting attention to detail, comprehensive service, and fair pricing. Long-term customer relationships are evident, with multiple reviewers mentioning years of reliable service and expressing continued trust in the company. The advance communication about arrival times and the willingness of technicians to address additional concerns also contribute to the positive experience. Overall, the tone is enthusiastic and appreciative, with customers expressing high levels of satisfaction, strong recommendations, and gratitude for the outstanding service they receive.

Princeton, NC at a glance

Call Pernell, Inc has completed 45 jobs in Princeton, NC between December 2025 and June 2026.

The 45 customer reviews shown here average 4.9 out of 5.

The most recent job was on June 11, 2026.

Call Pernell, Inc has completed 95 jobs in Princeton, NC in the last 12 months. The first job there was in March 2020.

Reviews

Excellent, professional service!
Called and had a service tech show up in 30 minutes! Very professional and the prices were absolutely incredible. I would definitely recommend this business to everyone!
Ron - Princeton, NC 27569
Great Service
My technician was on time and friendly and explained details that I did not understand
McCray - Princeton, NC 27569
Excellent Service
Great service….called on Saturday morning and they were here hours later. William kept us update on progress and showed us what this issues were and what the cost would before work…..Call Pernell will be the first we call in the future.
Martha - Princeton, NC 27569
Great service, friendly staff
Very fast response. Got same day service. Pernell Heating & Air really know how to treat customers.
John - Princeton, NC 27569
Excellent Service
Ashlyn - Princeton, NC 27569
excellent service by william on this service call
Danny - Princeton, NC 27569
Very nice an respectful
He was very nice did a great job an very respectful
Sandra - Princeton, NC 27569
Great service
Barry - Princeton, NC 27569
Maintenance
Ariosto W. very professional and courteous
Jones - Princeton, NC 27569
OUTSTANDING!!!!
Chris K was so nice. He explained everything to me as he went along. He took very good care of the unit. He went over and beyond his duty. There was a police incident that happened as he was leaving but he came back and stayed to make sure I was ok until the police said the area was all clear!!! Thank you so much Chris!!!!! Happy Thanksgiving!!! Chris deserves a RAISE!!!! He is OUTSTANDING!!!
Ralmaranda - Princeton, NC 27569
Great service
Barry - Princeton, NC 27569
Ariosto W is the best!!!
He is punctual, professional, explains well and answers all questions. We can’t say enough about the trust we have in Ariosto and Call Pernell!!
Johannessen - Princeton, NC 27569
Great
Chris did a great job. He is very knowledgeable and professional.
Bruce - Princeton, NC 27569
Great service, friendly staff
Good service and friendly
John - Princeton, NC 27569
Great Service
Really friendly,showed me everything that was wrong with my HVAC.
Judy - Princeton, NC 27569
Maintenance
John - Princeton, NC 27569
Good work
Kathy - Princeton, NC 27569
Satisfied
William is very pleasant and professional
Jenny - Princeton, NC 27569
Amazing service
Great service yet again! Very respectful, and quick worker. He didn’t mind my curious kids or my friendly dog. Highly recommended.
Sarah - Princeton, NC 27569
Knowledgeable, respectful and informative
David - Princeton, NC 27569
Great service ALWAYS
Dependable Friendly and they get the job done the 1st time!
Evans Family - Princeton, NC 27569
Excellent Service
William was extremely professional. He walked me through all recommended maintenance and safety measures.
N Evans - Princeton, NC 27569
Spring service
Excellent
Acampora - Princeton, NC 27569
Great service
Service is always on time and performed in a professional manner. Andy is always a pleasure to deal with.
Randy - Princeton, NC 27569
Very knowledgeable
Explained things and was very helpful and kind.
David - Princeton, NC 27569
Prompt service and great price
Heather - Princeton, NC 27569
Great service as always!
Very professional
Amy - Princeton, NC 27569
Great service
Our technician explained everything in detail, very friendly and professional. We love Pernell, 2nd time we have had them come to our house, highly recommend them.
Mrs Kathy Johnson - Princeton, NC 27569
Great service. Polite and informational.
Matthew - Princeton, NC 27569
Great service
Experienced and professional
Barry - Princeton, NC 27569
Great service, friendly staff
Pleasant experience felt comfortable with technician being in home
John - Princeton, NC 27569
Great Service
Chris was awesome from start to finish. He explained every detail of everything about the I Wave before we purchased it, checked and cleaned our HVAC. We are very happy with Chris and Pernell. Great company.
Kathy - Princeton, NC 27569
Great service.
The technician was very nice and knowledgeable
Mary - Princeton, NC 27569
Great service
William came to do maintenance, throughly checked everything out and tested system and also programmed our thermostat for automatic air and heat. He’s been out before for service and always polite and very knowledgeable about the work. Very happy with William and Pernell, Inc. He is also very dog friendly. They call to tell you he’s on his way.
LGCP - Princeton, NC 27569
Great Service
Boyette - Princeton, NC 27569
Great Service
Mr. William was very knowledgeable and professional. One of the best service techs I have encountered.
Berry - Princeton, NC 27569
Great Service
Chris was very friendly and answered all my questions.
Lisa - Princeton, NC 27569
Quick response, great service
Came out SAME DAY I called. Figured out what was wrong and fixed everything same day. Also discovered a mold problem that had been causing me headaches and sinus issues!
Nichole - Princeton, NC 27569
Great service
Experience was great
Kevin - Princeton, NC 27569
Awesome service!!
From start to finish our experience with Pernell was Excellent! Having to buy 2 brand new units they gave us a variety of options to choose from. It was such an easy process! Both units were installed in just 2 days! These guys are professionals and hard workers! They get the job done! Do not look anywhere else! CALL PERNELL!
Amy - Princeton, NC 27569
Great service
Very nice and professional
Wiley - Princeton, NC 27569
Fantastic service
They came out a day quicker than anticipated and fixed it for cheaper than quoted! Service was awesome and we were updated with all new things that came up with the unit. Unit works great now and won’t go anywhere else.
Tiffany - Princeton, NC 27569
Great service!
Tiffany - Princeton, NC 27569
Great, Fast Service.
Steve - Princeton, NC 27569
Very nice!
Great service very nice people
Brianna - Princeton, NC 27569

Job Locations

Chris K.
Chris K.
Maintnance on Amana S series heat pump split system
Princeton, NC 27569
Princeton, NC - Maintnance on Amana S series heat pump split system
William B.
William B.
Amana split system ac tune up
Princeton, NC 27569
Chris K.
Chris K.
Heat pump repair Amana
Princeton, NC 27569
Princeton, NC - Heat pump repair Amana
Chris K.
Chris K.
Princeton, NC 27569
William B.
William B.
Tempstar split system ac tune up
Princeton, NC 27569
William B.
William B.
Ac system not operating
Princeton, NC 27569
William B.
William B.
Amana package heat pump tune up
Princeton, NC 27569
William B.
William B.
Amana split system ac tune up
Princeton, NC 27569
William B.
William B.
Train heat pump
Princeton, NC 27569
Chris K.
Chris K.
Emergency AC service Amana heat pump
Princeton, NC 27569
Princeton, NC - Emergency AC service Amana heat pump
William B.
William B.
Heat pump American standard
Princeton, NC 27569
Chris K.
Chris K.
AC maintenance on Amana S series and mini split
Princeton, NC 27569
Princeton, NC - AC maintenance on Amana S series and mini split
Andy N.
Andy N.
Summer maintenance
Princeton, NC 27569
William B.
William B.
Carrier 2-system split tune ups
Princeton, NC 27569
William B.
William B.
Payne package system ac tune up
Princeton, NC 27569
William B.
William B.
2- system ac tune ups
Princeton, NC 27569
Chris K.
Chris K.
AC maintenance Trane heat pumps
Princeton, NC 27569
Princeton, NC - AC maintenance Trane heat pumps
William B.
William B.
Tempstar ac not cooling
Princeton, NC 27569
Josiah M.
Josiah M.
Amana split system maintenance
Princeton, NC 27569
Josiah M.
Josiah M.
2 system spring maintenance
Princeton, NC 27569
Chris K.
Chris K.
Carrier heat pump repair
Princeton, NC 27569
Princeton, NC - Carrier heat pump repair
Chris K.
Chris K.
Maintenance on Straight AC Split
Princeton, NC 27569
Princeton, NC - Maintenance on Straight AC Split
William B.
William B.
Goodman/coleman not working
Princeton, NC 27569
Chris K.
Chris K.
Heat pump Thermostat installation
Princeton, NC 27569
Princeton, NC - Heat pump Thermostat installation
Zackary P.
Zackary P.
Filter Change Out
Princeton, NC 27569
Chris K.
Chris K.
Clean and check Lennox heat pump split system
Princeton, NC 27569
Princeton, NC - Clean and check Lennox heat pump split system
William B.
William B.
Split system not heating
Princeton, NC 27569
Chris K.
Chris K.
HVAC Service Call Bryant heat pump
Princeton, NC 27569
Princeton, NC - HVAC  Service Call Bryant heat pump
William B.
William B.
Amana package heat pump tune up
Princeton, NC 27569
Josiah M.
Josiah M.
Amana package unit maintenance
Princeton, NC 27569
Chris K.
Chris K.
Maintenance on unit
Princeton, NC 27569
Princeton, NC - Maintenance on unit
Chris K.
Chris K.
Two System maintenance
Princeton, NC 27569
Princeton, NC - Two System maintenance
Josiah M.
Josiah M.
Carrier package unit maintenance
Princeton, NC 27569
Josiah M.
Josiah M.
Amana Heat Pump Maintenance
Princeton, NC 27569
Andy N.
Andy N.
Heat pump maintenance
Princeton, NC 27569
William B.
William B.
Trane split system winter tune up
Princeton, NC 27569
Chris K.
Chris K.
Bad compressor Trane heat pump
Princeton, NC 27569
Princeton, NC - Bad compressor Trane heat pump
William B.
William B.
Payne pagckage system winter tune up
Princeton, NC 27569
Josiah M.
Josiah M.
Trade heat pump no heat
Princeton, NC 27569
Chris K.
Chris K.
AC repair on Trane heat pump.
Princeton, NC 27569
Princeton, NC - AC repair on Trane heat pump.
Josiah M.
Josiah M.
Heating maintenence Amana split system
Princeton, NC 27569
Josiah M.
Josiah M.
Princeton, NC 27569
Josiah M.
Josiah M.
Princeton, NC 27569
Chris K.
Chris K.
Service and Maintnance Trane heat pump split systems
Princeton, NC 27569
Princeton, NC - Service and Maintnance Trane heat pump split systems
William B.
William B.
Amana split heat pump tune up
Princeton, NC 27569