AC, Furnace, and Heat Pump Repair in Goldsboro, NC
Your Best Choice for AC, Furnace, and Heat Pump Repair in Goldsboro, NC (2)
In the Goldsboro area, Call Pernell, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Goldsboro, NC (2). Call us today at (919) 934-0153!
Rated 5.0 out of 5 stars based on 70 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and loyalty. Customers consistently express appreciation for the professionalism, friendliness, and expertise demonstrated by the service team. Recurring themes include technicians being thorough, knowledgeable, and taking time to explain their work clearly, which gives customers confidence and peace of mind. The prompt response times and scheduling flexibility are frequently praised, with several customers noting same-day or next-day service availability. Many reviewers highlight the courteous and personable nature of the staff, emphasizing that technicians go above and beyond to help customers and provide exceptional care. The quality of maintenance work is repeatedly commended, with customers noting attention to detail, comprehensive service, and fair pricing. Long-term customer relationships are evident, with multiple reviewers mentioning years of reliable service and expressing continued trust in the company. The advance communication about arrival times and the willingness of technicians to address additional concerns also contribute to the positive experience. Overall, the tone is enthusiastic and appreciative, with customers expressing high levels of satisfaction, strong recommendations, and gratitude for the outstanding service they receive.
Goldsboro, NC at a glance
Call Pernell, Inc has completed 45 jobs in Goldsboro, NC between April 2025 and February 2026.
The 25 customer reviews shown here average 5.0 out of 5.
The most recent job was on February 11, 2026.
Call Pernell, Inc has completed 68 jobs in Goldsboro, NC in the last 12 months. The first job there was in March 2020.
Reviews
Very knowledgeable
Chris knew what he was doing and explained everything to me vey well.
Debra
- Goldsboro, NC 27530
AC service
Great job
Tammy
- Goldsboro, NC 27530
Great Service
Thank you William B Tech and Pernell for their quick response and repair.
Sharon
- Goldsboro, NC 27534
Great service as always
Purnell always has a technician available within 24 hours. Sometimes they call back and tell me they can come sooner. Always honest diagnosis. I have used them for over 10 years and won't call anyone else.
John
- Goldsboro, NC 27530
Astronomically Great Service
Service Technician Chris was very professional and courteous. He answered all my concerns and he has always provided top notch quality work and service. His expertise and superb customer service skills are impressive and are to be commended. Would highly recommend Service Technician Chris.
John
- Goldsboro, NC 27534
Quick and easy repairMegan
- Goldsboro, NC 27530
Lannie
As always, very pleasant and outstanding service
Hines
- Goldsboro, NC 27530
Great service
Did a thorough inspection. Ordering a new part.
Hines
- Goldsboro, NC 27530
Expert installation crew !!!
I'm really satisfied with the work !!! The installation crew worked like a well organized unit.
John
- Goldsboro, NC 27530
Great service Gardner
- Goldsboro, NC 27530
Respectful and commended service. Thanks. Leasa
- Goldsboro, NC 27530
Prompt quality service William
- Goldsboro, NC 27534
Great Service!
Our experience was excellent! We called to schedule, and they made an appointment for the next day! Also, our technician arrived right on time, was very knowledgeable and provided phenomenal customer service! He was not only patient with explaining the services we were needing, but he also took the time to get everything done instead of waiting to come back! We are looking forward to future servicing by Pernell!
Jacobs
- Goldsboro, NC 27530
Outstanding service
Personnel very professional; work expertly completed. Well exceeded my expectations. Highly recommend!!
Lannie
- Goldsboro, NC 27530
Great ServiceRandall
- Goldsboro, NC 27534
William came out and fixed my AC today . He did a great job in explaining to me in terms that I could understand what was wrong with the unit and assu
I would recommend calling Pernell for any AC and heating repairs. As I am a home owner but is also a senior and living on a fixed income, I continue to shop around to find the most efficient and economical as well as professional companies for any services needed for my home. William was the AC tech that serviced my AC today and are pleased and grateful that I now have my AC back working without having to go out a buy a new unit that was recommended by another AC company ..
Sandra
- Goldsboro, NC 27530
Very professional service with friendly and confident AC repair . I would recommend their services . I have experience with some of the other AC servi
My experience was positive with me enrolling in the maintenance plan as well
Sandra
- Goldsboro, NC 27530
william knows his job very wellRudolph
- Goldsboro, NC 27534
Very good service
Respectful and very knowledgeable. Up front with unit issue which is appreciated.
Leasa
- Goldsboro, NC 27530
Great Service
Technician Chris was very professional, knowledgeable and courteous. Would definitely highly recommend this technician and company for the awesome quality of service.
Sandy
- Goldsboro, NC 27534
Awesome service!
Same day service, fixed on the spot.
Brian
- Goldsboro, NC 27530
Great Service
Very prompt service. Technician was very professional, knowledgeable and answered all of my concerns. I was very satisfied with the service. I would highly recommend this company.
Sandy
- Goldsboro, NC 27534
Great Service
Caring service technician, took time to explain everything and made sure we were comfortable with the new unit before leaving. Everyone I have come in contact or talked to with this company have been great.
Sandy
- Goldsboro, NC 27534
Great service
Very knowledgeable and respectful service men.
Theresa
- Goldsboro, NC 27530
Awesome people, great service
A One from start to finish
Aaron
- Goldsboro, NC 27530
Job Locations
Josiah M.
Amana heat Heat pump maintenance
Goldsboro, NC 27530
Chris K.
2 system clean n check
Goldsboro, NC 27530
Chris K.
Emergency heat repair on Trane heat pump package unit
Goldsboro, NC 27534
Chris K.
Emergency service Goodman gas pack
Goldsboro, NC 27534
Ariosto W.
Amana package heat pump tune up
Goldsboro, NC 27530
Chris K.
Maintenance and repair heat pump package unit
Goldsboro, NC 27534
Andy N.
Performed maintenance
Goldsboro, NC 27530
Josiah M.
Goodman heating maintenance
Goldsboro, NC 27530
Josiah M.
Carrie Package unit heating maintenance
Goldsboro, NC 27534
Chris K.
Maintenance and repair on carrier heat pump
Goldsboro, NC 27530
Zackary P.
Carrier Split System Heat Maintenance
Goldsboro, NC 27534
Josiah M.
100amp breaker panel replacement
Goldsboro, NC 27534
Josiah M.
Train heat pump maintenance
Goldsboro, NC 27534
Josiah M.
heating maintenance package heating pump
Goldsboro, NC 27534
Josiah M.
Goldsboro, NC 27534
Andy N.
Installed Amana package Heat pump
Goldsboro, NC 27530
Chris K.
Service call
Goldsboro, NC 27534
Andy N.
Heat pump repair
Goldsboro, NC 27534
William B.
Lennox package heat pump tune up
Goldsboro, NC 27530
William B.
Amana/Goodman systems winter tune ups
Goldsboro, NC 27530
Andy N.
Fall maintenance
Goldsboro, NC 27534
Ariosto W.
Lennox heat pump heating maintenance
Goldsboro, NC 27530
William B.
Amana package system maintenance
Goldsboro, NC 27530
Rob B.
Installation of new system.
Goldsboro, NC 27534
Andy N.
Installed DAIKIN mini split
Goldsboro, NC 27534
William B.
Charge system after repair completed
Goldsboro, NC 27530
William B.
Start up of need Goodman Gas pack
Goldsboro, NC 27530
Chris K.
AC maintenance Goodman heat pump package unit
Goldsboro, NC 27530
Rob B.
Need new air conditioning unit.
Goldsboro, NC 27530
Rob B.
Air conditioning unit replacement.
Goldsboro, NC 27530
Chris K.
Two system AC maintenance Trane heat pump
Goldsboro, NC 27530
William B.
Trane package unit not cooling
Goldsboro, NC 27530
Chris K.
Air conditioning maintenance
Goldsboro, NC 27534
Chris K.
Emergency service call Goodman heat pump
Goldsboro, NC 27530
Andy N.
Heat pump repair
Goldsboro, NC 27534
William B.
Carrier AC tune up
Goldsboro, NC 27534
William B.
Trane split system not cooling
Goldsboro, NC 27530
William B.
Fan running continuously
Goldsboro, NC 27534
Chris K.
Air conditioning, Maintnance heat pump pack unit
Goldsboro, NC 27530
Andy N.
Installed Amana S series Heat pump
Goldsboro, NC 27534
William B.
Bryant Package system ac tune up
Goldsboro, NC 27534
William B.
American standard package system leaking and not cooling
