Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC (10)

Air conditioning went out over the weekend. Called Monday morning, and they had it fixed by lunch time on Monday.

They were very friendly and helpful! Thank you.

Mr. Walle did a great job. He diagnosed the problem & was very efficient & courteous.

First time homeowner with hvac issues. I was a little nervous when my a.c. Stopped cooling in upstairs unit. Call Pernell came for service the same day we called. They arrived in a timely manner. Problem seemed to be diagnosed quickly. Technician was very kind and patient in explaining all service related details and willing to answer questions. What could have been a first time homeowner nightmare, seemed to be manageable. Thank you!

Very good

William was very friendly & explained in detail the problem with our unit. He answered all our questions.

He was great help me out

Was great very nice guy

Our Technician was very helpful!

So glad we chose Pernell for our new AC unit!! Very professional and worked super hard!! Top notch!!

Very efficient, professional...so glad he did a complete new customer maintenance.

William was very personable and knowledgeable and explained everything

The Pernell team, over the years, has consistently given me expert advice and a fair price about my home hvac system. What's more, is they are commendable members of our community who genuinely care about the people they passionately serve. Bravo, and thank you.

Sorry for my tardiness in responding. I care for my 92-year-old husband with dimentia. So otherwise, with the current virus condition, I'm glued to the TV. Mr. William serviced my HVAC unit last year. I was pleased to see him back this time too as he is very detail-oriented & caring about having everything perfect, besides being polite. He explains & shows you any issues you may have. Good Job, William!

William was very informative about what needed repairs he made. He explained all details of your service. Very nice person.

Thorough in his work