Your Best Choice for AC, Furnace, and Heat Pump Repair in Selma, NC (4)

Prompt, polite, and efficient

Chris was prompt, professional, and knowledgeable. He repaired my AC unit in record time. I highly recommend him.

Thank goodness for Pernell and William & Johnny! AC went out overnight and Pernell got them over first thing in the morning. They were so kind and explained everything that was going on and with my unit and how to fix it. I am so grateful to Pernell for sending two of the best to get my AC back up and running asap. They definitely have a customer for life!

Very professional work

Punctual. Courteous. Knowledgeable. Honest

As always the folks at Call Pernell are prompt, courteous, and professional.

Very pkeasef with the service i received from William. He took his time and explained everything to me. I would highly recommend him for your heating and air needs!

Quick response and on top of the whole situation. The technician was very knowledgeable and helpful.

Fantastic

Thank you pernell for your great service!

Our technician Christopher was here within Four hours of my call. Fixed us up without delay. Great job.

Pernell has always provided us with the best service.

Wonderful company to deal with. Prompt. Work done very quickly and efficiently. Helpful in answering all our questions. We love our mini split unit. Highly recommend this company!

Friendly customer service

Andy was professional,and very thorough in servicing our system. I would recommend His services and Pernell to everyone

My wife and I have been Loyal Pernell customers for years. William B is a top-notch expert who takes the time to explain things to us and we just couldn’t be happier with the service.

Service was very good. Service man did a very good job and was very efficient.

Andy very profu

Thankful for William and his work. He was able to discern the motor for my air handler even though it’s super old and one of his teammates ran it out from the shop to take care of it the same day. Even though it wasn’t an emergency.

Workers who came were outstanding

William was GREAT!!! Explained everything and he was thorough, quick, and knowledgeable. Prices were great as well. Thank you for being awesome!

The guys came in a timely fashion, told me what needed to be done, made minor adjustments, explained what they did & said I should do well until the next service inspection. I was happy with the outcome.

Customer service is excellent and within a timely manner!!

Chris was very knowledgeable and figured out my issues in a very timely manner! Would definitely recommend to others!!

Service is great. This was a last-minute call late on a Friday. Thanks for the quick response.

Came in so fast and very efficient!!! Very nice and helpful!!!

Great service and Chris was very nice and professional...explaining everything to me in detail

He had some issues syncing our nest thermostat to our new system but he did what he needed to do to get the job done and ensure our satisfaction with the job. Very impressed with his work and his professional conduct.

Prompt and reliable

Great as always. He arrived on time, got the job done well and with a smile

I called this morning. I spoke to a real person she was super nice took my information and got us me on the schedule today! I received a phone call about 15 minutes before my technician arrived. It was super fast I must add less than 2 hours after I called. The technician was great professional and explained all our options in detail. Super pleased with the price as well.

Will was great. Knowledgeable, communicative, and open. He let me know what he was doing, why he was doing it, and demonstrated his findings. I got a clear explanation of the problem and a quoted solution. Fantastic.

We talked for a bit after he was done and I felt like he and the company were trustworthy and I believed he would never leave things unfinished. Good job. It was only a maintenance call on my brothers system but I gave a top excellence rating feeling they would be a good company to use in the future.

Chris was very polite, heat his mask on inside of the premises and explained himself very simply for me to understand.

Wally is very professional and performed a detailed service check on our system. He also asked if we had been having any issues.

Pernel is setting bar high for other competition companies by providing excellent customer service. Keep up the good work.