Enhancing Comfort, Health, and Safety in Homes & Businesses Since 1977
Want the best Furnace repair in Smithfield NC? Call Call Pernell, Inc.  today!

Smithfield

Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC (3)

In the Smithfield area, Call Pernell, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Call Pernell, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Furnace, and Heat Pump Repair in Smithfield, NC (3). Call us today at (919) 934-0153!

Read Reviews Below

Recent Jobs and Reviews in Smithfield, NC

Rated 5.0 out of 5 stars based on 400 customer reviews

Reviews

Excellent service
Chris was awesome!!! Very informative, professional, and he went above and beyond while he was here!
Casey - Smithfield, NC 27577
Good service
Details were given on all he was doing and he explained all he was doing!
Jesse - Smithfield, NC 27577
Excellent service!
Sue Nichols - Smithfield, NC 27577
Excellent Service!
Chris provided great service when he came to perform my biannual service. He was friendly, listened well and informative.
Lee - Smithfield, NC 27577
Problemas con el aire acondiciomado
Muy profesional
Guillermo - Smithfield, NC 27577
Cool Again!
Andy was incredibly helpful and knowledgeable. He explained the science behind how the systems worked so well. Always excellent customer service and this was no different!
Cathy - Smithfield, NC 27577
Excellent service and customer service
Chris was fantastic. Definitely a skilled and educated technician as well as well versed in customer service recovery. He is the reason I’m “back” with Pernell. Wally has usually been to my house and couldn’t have been better as well. I had significant issues with Jonathan which caused me to leave Pernell. Now that I understand he is gone and received top quality service, a genuine apology(wasn’t even Chris’ fault or problem but represented the company so well) that I came back and renewed my service contract. Chris should be a valued employee. He’s welcome here anytime even though I still love Wally! Now I have 2 great Pernell techs.
Glen - Smithfield, NC 27577
Service
As always service and employee great and personable
Barbara - Smithfield, NC 27577
Excellent Service
Very professional and efficient service from the team of William and Zack!!!
Margaret Lee - Smithfield, NC 27577
Customer Service!
William came by to do our annual maintenance and was incredible! He showed me the situation with our air handler and I knew it was going to soon be time for replacement. He sent Robert over to quote replacement. Robert has been outstanding to work with and is very knowledgeable on all things HVAC. They’ve now been out to drop off portable a/c units for three rooms because our unit fully quit. They have incredible customer service. I can’t say enough good things about my experience with Parnell so far. Thank you to the ladies that have called (I’m sorry I can’t remember the names), Robert, William, and Zach.
Cathy - Smithfield, NC 27577
Great response time and professional work
This is the second time Chris has been at my residence for HVAC service and did a fantastic job as always
Patrick - Smithfield, NC 27577
Excellent Service !!
William is always professional and knowledgeable and we are very pleased to have him.
Cindy - Smithfield, NC 27577
William is the man for the job!
William was super friendly, helpful, able to explain the situation, and seemed knowledgeable. I wished I had an embarrassing story to share so that it could be read aloud at work!! William is the man for the job. Very friendly and helpful. Took his time and was an excellent listener. He went above and beyond to really show us the problem and did not leave until he made sure all things were taken care of-even getting the next appointment going! Thank you.
Salvation - Smithfield, NC 27577
Very knowledgeable
William came and did a through inspection and explained what he was doing every step of the way. He answered EVERY question I had in a way I could understand. He was neat, timely, professional, courteous and a good communicator in that he was mindful of my level of understanding of what he was explaining to me. Great overall experience.
Ken - Smithfield, NC 27577
Excellent service
Service Technician William Brock came and diagnosed my AC unit. He found the problem in less than an hour. William was very good at explaining the problem to me. There was trash in the refrigeration system. The weather report called for thunderstorms every day, and we needed a dry day to make the repairs. William loaned us 2 portable air coolers. These units made my house bearable. Again, William explained what he was doing so I could understand the process. The great service William and all the other employees provided was professional and friendly. If I have HVAC problems, I know to Call Pernell first.
Mike - Smithfield, NC 27577
Great service
Chris was beyond friendly and courteous. Explained what he was doing so I could understand. Very thorough.
Jeff - Smithfield, NC 27577
Review Title
Leo - Smithfield, NC 27577
Service with Pride
Very professional company When I called for emergency services on a Saturday and left a message someone returned my call within minutes. That’s what I call excellent service , within a few minutes from the time he arrived both Units were cooling again . Thanks for being there.
Ricky Stanley - Smithfield, NC 27577
Thanks
Erik - Smithfield, NC 27577
Thanks for your fine service
McLendon - Smithfield, NC 27577
Fantastic service!
William went above and beyond servicing our AC!
Rob - Smithfield, NC 27577
Excellent Service
On time. Kept me informed. Was very professional. Hope I get him again.
Dan - Smithfield, NC 27577
Quality Service
The service we received from Call Pernell was outstanding! They scheduled the maintenance in a timely manner and the front office was extremely helpful in setting up the appointment and answering any questions we had. Walle our technician was great! He came out very quickly, greeted us and was very nice and helpful. ~Jamie, Shaina & Abby
Jamie, Shaina & Abby - Smithfield, NC 27577
Great job
Pernell did a great job for us they are on time they explained to me everything they doing and they are very professional people and they clean everything before they leave I appreciate that thank u .. Chris did a great job he came on time to check my AC and do maintenance He explained to me what we need to change thank u Chris ..
Amira - Smithfield, NC 27577
Owner
William B is awesome, great service
Twinkles - Smithfield, NC 27577
Great!
Aristo was friendly and very helpful!
Ashley - Smithfield, NC 27577
Excellent Tech.
William took the time to review his findings and answer any questions I had. I have the highest regard for William and Parnell Heating and Air.
Danny - Smithfield, NC 27577
Great installation!
I had a new package unit installed and duct work replaced. Very pleased with the entire installation process.
Tyler - Smithfield, NC 27577
Great Service
Keila - Smithfield, NC 27577
Excellent service
Chris was informative, efficient and took the time to explain hvac units to us.
Lisa - Smithfield, NC 27577
Chris Kinley
Dan - Smithfield, NC 27577
Excellent Service by William Brock (as usual)
1) William arrived on time. 2) He had an action plan to perform the scheduled preventative maintenance. 3) All of his interactions with me (or the residents) were friendly and professional. 4) William's investment in new diagnostic tools reduced his on-site time. 5) He demonstrated enough foresight to have a critical replacement part in his truck to avoid a return visit. 6) William made sure the inside and outside work areas were clean before departing. 7) He clearly/patiently communicated the results of his work. 8) His paperwork reflected his attention to detail.
E Jones - Smithfield, NC 27577
Reliable Service
S - Smithfield, NC 27577
Great
Andy was terrific! Five stars! ⭐️
Jean - Smithfield, NC 27577
Amazing service
William was very nice and very thorough! He was ready to answer any questions and came out to do our service checkup in the rain! I was very satisfied (as I always am) with Pernell.
Cristina - Smithfield, NC 27577
Good service call
HdN - Smithfield, NC 27577
Great service
Chris was great. He answered my questions & got the a/c unit serviced quickly!
Shari - Smithfield, NC 27577
Prompt, good service
Mike - Smithfield, NC 27577
Great Service!
William showed up prepared and friendly. He explained everything they were looking at and showed pictures of any issues found. He made booking the next visit a no brainer. Don’t hesitate to Call Pernell!
Cathy - Smithfield, NC 27577
Excellent service
I like the way he explained the situation to me where I understood. Showed me pictures of the problems I was having. Highly recommend
Dana - Smithfield, NC 27577
Great Service!
Sherry - Smithfield, NC 27577
Annual service
Very punctual and Knowledgeable.Answer questions professionally.Liked my dog Fred
Mattie - Smithfield, NC 27577
Excellent service
Excellent and professional aervice every time with William!
Elton - Smithfield, NC 27577
Excellent service, as always!
I just had my biannual servicing by William B. from Call Pernell, Inc. As always, William explained what he would be doing, and that he would check back with me after he completed his inspection with any issues. Because of the great system that Call Pernell, Inc. installed a few years ago, along with biannual check ups, my system is still in great working condition. I love the professional and friendly nature of the entire team, and would not trust my HVAC to anyone else! Special thanks to William B!
Karen - Smithfield, NC 27577
Great service
Very professional. And timely.
Bridget - Smithfield, NC 27577

Job Locations

Chris  K.
Chris K.
Repair and maintenance American standard heat pump
Smithfield, NC 27577
Smithfield, NC - Repair and maintenance American standard heat pump
Chris  K.
Chris K.
AC maintenance Goodman and Minisplit
Smithfield, NC 27577
Smithfield, NC - AC maintenance Goodman and Minisplit
Chris  K.
Chris K.
Service and repair on Goodman heat pump air conditioning split system
Smithfield, NC 27577
Smithfield, NC - Service and repair on Goodman heat pump air conditioning split system
Chris  K.
Chris K.
AC repair carrier heat pump
Smithfield, NC 27577
Smithfield, NC - AC repair carrier heat pump
Chris  K.
Chris K.
AC service Trane Heat pump
Smithfield, NC 27577
Smithfield, NC - AC service Trane Heat pump
Chris  K.
Chris K.
AC repair
Smithfield, NC 27577
Smithfield, NC - AC repair
Chris  K.
Chris K.
Warranty service on Amana heat pump split system
Smithfield, NC 27577
Smithfield, NC - Warranty service on Amana heat pump split system
William B.
William B.
Lennox ac tune up
Smithfield, NC 27577
Andy N.
Andy N.
Install follow up
Smithfield, NC 27577
Andy N.
Andy N.
Installed Carrier package heat pump
Smithfield, NC 27577
Chris  K.
Chris K.
Install warranty, Amana inverter heat pump
Smithfield, NC 27577
Smithfield, NC - Install warranty, Amana inverter heat pump
Chris  K.
Chris K.
American standard heat pump maintenance
Smithfield, NC 27577
Smithfield, NC - American standard heat pump maintenance
William B.
William B.
Goodman ac not operating
Smithfield, NC 27577
Andy N.
Andy N.
Installed package gas unit
Smithfield, NC 27577
Andy N.
Andy N.
Install follow up
Smithfield, NC 27577
Chris  K.
Chris K.
AC service Goodman heat pump
Smithfield, NC 27577
Smithfield, NC - AC service Goodman heat pump
William B.
William B.
American standard ac not cooling
Smithfield, NC 27577
William B.
William B.
American standard not cooling
Smithfield, NC 27577
Chris  K.
Chris K.
AC maintenance and repair on Trane heat pump
Smithfield, NC 27577
Smithfield, NC - AC maintenance and repair on Trane heat pump
Chris  K.
Chris K.
AC maintenance and repair on Trane heat pump
Smithfield, NC 27577
William B.
William B.
Heil system not cooling
Smithfield, NC 27577
William B.
William B.
Filter change and cleaning of drain lines
Smithfield, NC 27577
William B.
William B.
Ac not cooling
Smithfield, NC 27577
William B.
William B.
Ac not cooling
Smithfield, NC 27577
Chris  K.
Chris K.
AC maintenance Heil heat pump split system
Smithfield, NC 27577
Smithfield, NC - AC maintenance Heil heat pump split system
Chris  K.
Chris K.
Maintenance on Amana heat pump split systems
Smithfield, NC 27577
Smithfield, NC - Maintenance on Amana heat pump split systems
Andy N.
Andy N.
A/C repair
Smithfield, NC 27577
Andy N.
Andy N.
Installed Amana A/C
Smithfield, NC 27577
Chris  K.
Chris K.
Service and Maintnance on Amana Gas package unit
Smithfield, NC 27577
Smithfield, NC - Service and Maintnance on Amana Gas package unit
William B.
William B.
Goodman package system causing high light bill and running constantly
Smithfield, NC 27577
William B.
William B.
York Ac tune up
Smithfield, NC 27577
William B.
William B.
Heil package system AC tune
Smithfield, NC 27577
Chris  K.
Chris K.
AC Service and Maintnance Amana S series
Smithfield, NC 27577
Smithfield, NC - AC Service and Maintnance Amana S series
William B.
William B.
AC not cooling
Smithfield, NC 27577
Chris  K.
Chris K.
Repair Service on Amana heat pump
Smithfield, NC 27577
Smithfield, NC - Repair Service on Amana heat pump
William B.
William B.
Goodman AC tune up
Smithfield, NC 27577
Andy N.
Andy N.
Installed Amana S series heat pump
Smithfield, NC 27577
William B.
William B.
Ac not cooling
Smithfield, NC 27577
Chris  K.
Chris K.
AC service on Nordyne heat pump
Smithfield, NC 27577
Smithfield, NC - AC service on Nordyne heat pump
William B.
William B.
York system not cooling
Smithfield, NC 27577
William B.
William B.
York AC not cooling
Smithfield, NC 27577
William B.
William B.
American standard AC not cooling
Smithfield, NC 27577
Chris  K.
Chris K.
Zac repair amana air handler
Smithfield, NC 27577
Smithfield, NC - Zac repair amana air handler
William B.
William B.
Mini split not operating
Smithfield, NC 27577
William B.
William B.
Amana split system not cooling
Smithfield, NC 27577
 
Call Pernell, Inc.
Office: 519 S. Brightleaf Blvd.
Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service
 
Call Pernell, Inc.
Office: 519 S. Brightleaf Blvd.
PO Box 2200 Smithfield, NC 27577
Hours: M - F: 7AM - 7PM • 24 Emergency Service